Disappointed in Toyota service. Takes about an hour and half with an appointment, and When my service provider called me at 9 to ask if I wanted to replace my cabin air filter and my response was no he then said to give him about 5 to 10 min and I could go to the cashier. I went to the cashier after 10 min and no paperwork I'm asked to wait about 10 min then at 9:30 I received a text asking for another 10 min. During my visit I also found out that my prior last Free service Toyota didn't even change my oil.. seriously considering not returning.
Check in process took a while but everyone was helpful.
Christina got me checked in quickly and clearly explained what would happen during my service appointment. When I had to return later in the day because of a fluid leak, Christina quickly sprang into action and had a service technician check my car and fix the problem.
Tarin was very efficient and super quick in getting everything done in such a way that it was truly a very relaxed experience. I am extremely happy with all my services there at Claremont Toyota. Your people that work there is Great! Thank you.
Olive was awesome , she kept me upto date in the progress of my car and did everything she said she would do and more.
I want her as my service rep all the time .
Thank you
Oscar Armas is very helpful and friendly.
Luis was professional and courteous. Great service.
I was not completely dissatisfied with the service. The advisor was kind and courteous, but I was disappointed that:
1. I wasn't told that the service may not be completed by the end of the day. Subsequently, I was forced to make other transportation arrangements.
2. I was never given a estimate on the cost to repair the vehicle.
3. I was never told if the repairs were necessary to assure the safety of the vehicle.
Thank you.
Thank you! G
Outstanding service!!
Please read detail notes on acct
Not enough space for my comment . Call me
Oscar was very friendly it was an early appt 7am but he was ready to start the day and he made my day. Helped get me a ride home while my car was being serviced . Process was very fast.
Marie
? The airbag light still on they supposed remove it
Terrible service- will be going somewhere else after 3 cars bought there and service for the past 10 years.
Humberto was great help and fast service.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social