Service Center

Real Reviews From Verified Customers

Beverly R.
5 out of 5
6/14/2024
Every one was extremely helpful!
Deborah L.
5 out of 5
6/14/2024
As always, Jesus was helpful and friendly.
Ana M.
4 out of 5
6/14/2024
The friendliness and professionalism from Jesus Herrera made the servicing of my Subaru an experience of ease! I was able to come and pick up my vehicle two hours after dropping it off. The service department also sends a Multipoint inspection of your car that allows you to avoid future problems on the road. Thank you Rockwall Norm Reeves Subaru team for all your help!
Joseph M.
4 out of 5
6/13/2024
I have had my vehicle 20 months. I have 7300 miles on it. Been to multiple dealerships, including Phoenix, Cincinnati, and I believe me. Maine. I have owned 34 vehicles and this is the only one that went back to the dealership for regular maintenance. These guys take really good care of me and I appreciate the little things that they do for maintaining my Subaru. Phases, and Heather were very informative on my last visit. I talked to Chris on the way out about my next visit which will probably be the end of August as I’m planning on taking two more trips. A little extra something for me to make my Subaru experience a lot more fun. The one dealership I did not like was in Mississippi, and that was the service. I did have some fun interacting with two of the sales guys, but it was a slow day for them. But as far as this dealership is concerned, it’s a five star all day every day!
Brianna N.
5 out of 5
6/13/2024
Great staff - super knowledgeable - very welcoming
Brian B.
5 out of 5
6/12/2024
Alex Shuster was a great service advisor! Very happy with this visit.
Chad I.
5 out of 5
6/12/2024
Alex was great, always a pleasure to talk to.
William Z.
5 out of 5
6/11/2024
Good service from Jesus and the whole team!
Donna O.
4 out of 5
6/11/2024
This dealership continues to be my favorite, ever! Thank you for the top notch kindness and service.
Thomas H.
5 out of 5
6/11/2024
Heather did a good job getting our Outback serviced. Well satisfied - thanks.
Tim W.
5 out of 5
6/10/2024
I look forward to continue service on my vehicle with your dealership. Heather was very helpful with getting me through the process.
Stefani W.
5 out of 5
6/9/2024
Mr Subaru ALWAYS goes above and beyond with his level of customer service!! I recommend Alex Shuster to all of my friends and family who own a Subaru!!
Jeffrey T.
5 out of 5
6/9/2024
Amazing service! Super fast, awesome people, love the videos and communication. Thank you all!
Bijay S.
5 out of 5
6/9/2024
Love it!
Sheila H.
4 out of 5
6/9/2024
Great service and friendly technician.
Bruce W.
5 out of 5
6/9/2024
Sandra did an outstanding job. My first service was quick and she kept me updated on the progress. Great job!
Dianne V.
5 out of 5
6/7/2024
Always confident I’ll receive great service!
Corene A.
4 out of 5
6/7/2024
Great service and the mechanic took time to explain what he did to my car and also what he didn’t need to do.cause my car didn’t require much service.
Brandy R.
5 out of 5
6/7/2024
Thank you
April C.
3 out of 5
6/6/2024
Yes but y’all failed to properly inflate my tires to the specified air volume. New tire has 38 pounds but should have been 33.

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