Jesus Herrera is to be commended for a Job Well Done. He is an exceptional employee who is most kind, from the greeting to exiting the service. Jesus explained everything along the way and made the time spent at Norm Reeves Service Center seamless. We need more people like Jesus, he is definitely an asset to Norm Reeves Subaru of Rockwall, Texas. Please include this note of commendation during his next performance evaluation. Thank you, RvH
Always great. Chris Peneda runs a smooth shop!
Alex is fantastic and appreciate his help
Great people make for a great experience…
Communication is lacking severely. I had to call several times during the week to folllow up on the status of my vehicle.
Very comfortable and friendly customer service.
I liked the Quick turnaround, and I liked the video that the mechanic sent to show the state of the engine
Professional services as always
It was a friendly and professional experience.
Great service love the video
Alex made sure
We
Had the right service to
Maximize our discounts
When we brought both our Subarus in at the same time!
Alex provided excellent service.
Alex did an exceptional job
Your service center was ready when I arrived, you had paperwork prepared and were aware that everything was covered under warranty. I wasn’t inundated with up-sale attempts and trade-in calls. I am so pleased to do business with professionals! Thank you! I had to drive 2.5 hours round trip but well worth it for service I can trust!
Alex Shuster is an excellent service writer. Always professional and makes me feel valued. I trust him completely; he has helped me through a number of difficult issues with my Forester.
I originally was coming only for a recall fix on my Impreza.
After speaking with my service provider I realized it was going to take
Much longer than expected
I dropped my car off Saturday and per her advice addressed a few things
I was provided a loaner car while y’all did the work
Very happy with the cost and the service manager
Sandra guieterz gets 4 stars
Alex is honest and very professional. As a customer my wife and I have had good experiences and trust his advice.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social