Service Center

Real Reviews From Verified Customers

Zackery G.
4 out of 5
11/10/2021
Very good experience. Easy and straight to the point. Car got done in a timely manner and fixed correctly
Thomas P.
5 out of 5
11/10/2021
Good service
Paul J.
3 out of 5
11/10/2021
Little surprised they told my wife that she would need tires soon on a vehicle with 12,000 miles.
Gary S.
5 out of 5
11/10/2021
Exceptional service. Much improved over the last couple of years.
Matthew M.
5 out of 5
11/10/2021
One of the best service experiences I've had, thank you!
Pamela F.
5 out of 5
11/9/2021
I truly appreciate the fine service and accommodations of your department. Thank you so much!
Billy M.
5 out of 5
11/9/2021
Chris was very prompt and courteous. Kept me updated on the status of my car and explained other maintenance points on my vehicle. Good man there!!
Diane N.
5 out of 5
11/8/2021
They were very professional, and quick , which I appreciate. The only thing, I would like to get to know a service advisor so I can ask for him or her each time and know they will know mr and my expectations.
Ryan L.
5 out of 5
11/7/2021
Matt was friendly and informative and did not try to convince me to do anything. Greatly appreciated. He delivered what he promised just as quickly as he promised.
Nathaniel H.
5 out of 5
11/7/2021
Matt is awesome and walked me through every step of what needed to happen.
John C.
5 out of 5
11/6/2021
All people I dealt with did an awesome job.
Lisa W.
5 out of 5
11/6/2021
Alex is great and the team in Rockwall is trustworthy. Thanks!
Frances N.
5 out of 5
11/6/2021
Matt was very courteous and kept me informed of the progress on the software update. I appreciated him very much.
Dennis G.
5 out of 5
11/5/2021
You guys are awesome. You go above and beyond my expectations. Grateful.
Vicki D.
4 out of 5
11/5/2021
Very courteous and thorough - noticed it was time for an oil change and performed it as well. Wait time was extremely reasonable.
Kevin P.
2 out of 5
11/5/2021
No problem whatsoever with Brooke. She was very courteous and did everything in her power to assist. Our vehicle — I believe — is calculating trip engine hours and mileage at a faster rate than what is accurate. For example, in driving to the dealership today, as O was 50 mins into my trip, the trip meter said 1 hr 19 mins (30 mins over accurate trip time). Similarly, when I travel to a known destination with known mileage, the odometer will calculate more miles than what I know to be the accurate mileage. This is a great concern to me because of warranty and vehicle value.
Thomas H.
5 out of 5
11/5/2021
Brooke did a great job. Explained very well and kept us updated on service status. Appreciate her professionalism!! Great job. Thanks
Charlie G.
5 out of 5
11/5/2021
Thank you, everyone was real nice and the car is beautiful. Thanks again.
Anne B.
5 out of 5
11/5/2021
Matt was very attentive and provided good recommendations for lengthening the life of my tires. Thanks!
Robert M.
4 out of 5
11/4/2021
I am a quality a Subaru dealership is now in Rockwall. Looking to trade my wife’s Legacy when you start getting vehicles in 2022.

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