Chris treated me as though my car were his.
Chris listened carefully to my needs and concerns and addressed them to my satisfaction. He was very professional and knowledgeable, but also friendly and kind. Could not have asked for better service or a more pleasant experience.
Brock was very helpful from start of phone call when asked her if I could bring car in for oil change and tire rotation she got me scheduled and met me at my car when I pulled in She went over a small problem I had occur when bringing car in for factory recall on my fuel pump she got that issue resolved and oil change done in less than half hour so very satisfied
Alex was a professional person. He was knowledgeable , friendly and a pleasure to work with. He is an asset to Norm Reeves Subaru dealership. I would highly recommend him to anyone. Thanks, Barbara & Bill Stewart, Rockwall, Tx
Great service, thank you!
Came in without an appointment for an oil change. Alex was great. And it was done- including a car wash and a new key fob battery- on just a few minutes! Great service.
I haven’t fully inspected the car but so far looks good. Employees were great. Was a bit angry when I got the loaner car and it was on empty. Otherwise, great experience
Very very fast and pleasant experience
On time as promised. Very personal feeling service.
Very friendly service as always. I’m so glad I no longer go to Grapevine for anything
Matt was great—took fabulous car of me and the Outback!! He listened to me and Kept me well informed. Work seems to be first rate. Thanks so much!
Brook was wonderful. She persevered until the problem was solved, and I really appreciated the technician’s good work. Matt was very friendly, also, when I came to pick up the car. I also really appreciated the loaner car! I will continue to bring my car to this dealership! Thank you all so much.
Alex was very professional. He kept me informed the entire time, knew what he was talking about when answering the questions I had, and he gave me some points of reference for the additional information I needed. 5 Stars customer service! See y’all again soon. Make sure someone let’s Alex know, he is did a great job. Thank you.
Thank you Alex provided great customer service.
Thanks again
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