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Real Reviews From Verified Customers

Service Center Review Summary

5 star 397 reviews 61%
4 star 158 reviews 24%
3 star 17 reviews 3%
2 star 38 reviews 6%
1 star 36 reviews 6%
Review Us
Dan L.
5 out of 5
2/24/2022
Very professional
David C.
5 out of 5
2/24/2022
Five stars
Thomas B.
5 out of 5
2/23/2022
They are very helpful
Carl P.
5 out of 5
2/23/2022
The whole crew there have always been great.
Catherine O.
5 out of 5
2/23/2022
Yes
Thomas S.
4 out of 5
2/23/2022
Very pleasant and professional and informative. Wait time is a little long due to busyness and I have to drive from Indian River. Work was properly done and attention to detail and all checks. What happened to Libby’s and what Michael’s will here placing her?
Kathy F.
5 out of 5
2/22/2022
Very knowledgeable and explained what was happening
Adrianna G.
4 out of 5
2/22/2022
The service was great and fast! Even when we arrived a little bit late. The people look friendly and happy. It was our first service in Michigan, we crossed the country with our Hybrid, from San Francisco, California to Alpena, Michigan without any problem, we really are going places with our Toyota!???? Thank you so much for the great service!
Joseph J.
5 out of 5
2/22/2022
Efficient quality service
Donald C.
4 out of 5
2/19/2022
I so appreciate that you were able to get my truck in and fixed on such short notice cannot thank you enough!
Sharon C.
3 out of 5
2/17/2022
You were able to get us a car to come down to Ann Arbor. We will be coming back home Saturday and we will pick up the car on Monday.
Kara K.
5 out of 5
2/17/2022
It was very pleasant and helpful visit
Diana M.
4 out of 5
2/16/2022
This young man went out of his way in helping me.
Bruce M.
5 out of 5
2/16/2022
Great service
Deanna R.
5 out of 5
2/16/2022
Heather Ford was such a breath of fresh air! She kept me informed throughout the entire repair process.
George K.
4 out of 5
2/15/2022
Everything handle perfectly
Susan T.
4 out of 5
2/13/2022
He was awesome and let me know everything that was going on with my vehicle. We need this Toyota dealership in Alpena.
Robert S.
4 out of 5
2/13/2022
Laurel and Ryan were honest, didn’t try to hide anything and advised there was a service bulletin on my issue. That, with great communication make it enjoyable. I know they’re extremely busy, but didn’t act like it.
Cathy I.
5 out of 5
2/12/2022
HE WAS VERY HELPFUL!!
Steven M.
5 out of 5
2/11/2022
Laurel did a great job and was very helpful.

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