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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Wayne P.
5 out of 5
3/4/2021
All the people at Toyota were very helpful and pleasant. No waiting and in a reasonable time
Melissa K.
4 out of 5
3/4/2021
Joe was amazing he explained everything in detail and was very clear about the whole process. He was very knowledgeable about the questions I had asked which made the experience a breeze. I want to thank Joe for all his help and guidance. I’m so sorry once again... . I will stay clear from route 130 for awhile...
James V.
2 out of 5
3/3/2021
There were two employees in the service area at desks with masks down or off. In addition one of those men were speaking to a customer(?) right in front of them with no mask. That is completely inappropriate at this time and I will think very hard about returning.
Daniel D.
5 out of 5
3/3/2021
He was friendly and helpful, and answered my questions.
Mark S.
5 out of 5
3/2/2021
All good
Marc M.
2 out of 5
3/2/2021
My highlander was there for 3 hours for a oil change and tire rotation. I made appt for 8:30am. While I understand they say they were short staffed my wife still had to sit there 3 hours. She had to ask for updates and I had to call as well to find out what kept taking so long..they should have offered to take her home when she checked in for appt and advised her there would be a lengthy delay. I dont need anyone to call me. Its over.there isnt anything that can be done now.
Sandra L.
5 out of 5
3/2/2021
He kept in touch with me about every detail of the process. Very professional and friendly.
Colleen P.
4 out of 5
3/2/2021
They replaced my recalled fuel pump so fast. I thought it would take a lot longer. They were professional and very nice there. Thank you
Brittney F.
5 out of 5
3/2/2021
Thank you for being super friendly and helpful!
Pamela P.
4 out of 5
2/28/2021
Chuck is professional, pleasant, and knows his customers. He treats my toyota as if owns it ! Pam Palazzo
Phyllis B.
5 out of 5
2/28/2021
Chuck was very friendly and informative.
Tonya J.
5 out of 5
2/28/2021
Friendly staff
Ashley M.
2 out of 5
2/28/2021
I made an 8am appointment for an oil Change and waited for over 2 hours
Andrew B.
5 out of 5
2/28/2021
We really appreciate being kept informed of the progress and the explanations of all the service that was being performed on our car. And we really like rewarding loyal customers like us with coupons/discounts on service. We pay a lot to maintain our car and the coupons/discounts make us feel appreciated.
Eric F.
5 out of 5
2/27/2021
Mike was great to have, getting through the service and keeping me apprised of the work. Thanks Mike!
Jeffrey B.
5 out of 5
2/27/2021
Chuck always does an outstanding job! I trust him.
Michael C.
5 out of 5
2/27/2021
Michael is always friendly and very helpful in explaining the various issues that have come up with our Camry over the many years we’ve been coming here.
Samuel M.
5 out of 5
2/27/2021
Lenny was great! Very responsive and polite! I will buy many vehicles based solely on the fact that len is employed by Toyota.
Gina A.
5 out of 5
2/27/2021
Very friendly and good customer service
Louis D.
5 out of 5
2/27/2021
Very polite, efficient and respectful.

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