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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Rick U.
4 out of 5
12/16/2022
Miguel is the best! Can’t think of anything he could improve.
Patrick D.
5 out of 5
12/16/2022
Sal is awesome. Handled everything smoothly and expeditiously and communicated with me all the way through.
Joseph F.
4 out of 5
12/16/2022
Clare was a great help in solving my issues and handling my vehicle with care! Very well communicative and kept me posted at each update with respect to my vehicle issues and fixes. Very satisfied with her customer service.
Angela H.
5 out of 5
12/16/2022
Thank you
Lori S.
4 out of 5
12/16/2022
Excellent service with Sal … will not go anywhere else!
Sylvia S.
4 out of 5
12/16/2022
He nice young man. Took good care of me and my car????????????????????????????????
Linda T.
4 out of 5
12/16/2022
Very friendly & accommodating.
Rita P.
1 out of 5
12/16/2022
1. I would have purchased a maintenance plan; however, the numbers were changed by the finance team member in the middle of the process. 2. My EV was not delivered to me fully charged; however, my salesperson has assured me that he will do this.
Thomas S.
5 out of 5
12/16/2022
Santa Margarita Ford has the Best service I’ve ever ever experienced , well worth the 25 mile travel. Would recommend to anyone who needs work on there car or truck
Greg C.
4 out of 5
12/15/2022
Miguel was great. Will definitely request him personally for my next service.
Paige B.
5 out of 5
12/15/2022
Santa margarita Ford has excellent customer service.
John M.
5 out of 5
12/15/2022
Super fast, in and out. Super nice people
Felicia D.
4 out of 5
12/15/2022
Miguel Aparicio has renewed my faith in RSM Ford, he is super professional, hope he sticks around for a while!
Robert S.
4 out of 5
12/15/2022
Miguel was easy to work with. He made sure my experience was seamless from start to finish. He kept me updated every step of the way and left me feeling confident about the service I receive at Santa Margarita Ford. I will be returning and will recommend Miguel to my friends and family!
Cynthia S.
4 out of 5
12/15/2022
Miguel is who I have asked for and work with, I’ve been bringing in my Escape for routine maintenance and more, for at least 4 years. He has always been courteous, detailed and patient in explaining to me what is needed for my car. I appreciate that. Thank you, Cynthia S
William C.
5 out of 5
12/15/2022
Good communication
Mark S.
5 out of 5
12/15/2022
Fredy was excellent as usual. Fast, professional and attentive to my needs. Uses my name and makes me feel valued. I’d hire him, so give him a pay rise!
Michael M.
5 out of 5
12/15/2022
Clare was incredible the way she handled everything
Amie S.
4 out of 5
12/15/2022
Miguel is the best!
Karen W.
5 out of 5
12/15/2022
Jonathan was very professional and kind. I had fun joking with him!

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