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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
David O.
5 out of 5
1/14/2023
Clare was most helpful today. Best service dept custom service in the 10+ years at SM ford
Martin G.
4 out of 5
1/14/2023
Clare is great.
David S.
5 out of 5
1/14/2023
Thank you kindly for taking care of my Mach 1's warranty needs, I appreciate this! David S
Katie B.
4 out of 5
1/14/2023
Excellent service and communication today!
Renee T.
5 out of 5
1/14/2023
Sal is great! I’m always call him specifically as he is very kind, professional and trustworthy!
Douglas E.
5 out of 5
1/14/2023
The service manager, service writer Sal and Technician Bob, did a fantastic job. Great communication and they did everything they could to get the job done quickly and correctly! Thank you!
David N.
5 out of 5
1/13/2023
Amazing customer service!!!
Deedee P.
4 out of 5
1/13/2023
It’s great to receive such great customer service from Sal, in your servicing department. He is very focused to listen to my concerns for my car repairs, and very personable. I appreciate the professionalism of your dealership. Keep up the great work!! ????
James S.
5 out of 5
1/13/2023
Miguel is always been nice, friendly and professional
James D.
4 out of 5
1/13/2023
Great service by Miguel. He kept me informed of work being done and advised me of future required maintenance such as approaching 60,000 mile service.
Tom L.
5 out of 5
1/13/2023
Great
Scott G.
5 out of 5
1/12/2023
Sal was very professional from start to finish. Very pleased this time around. Kindly, The Glovers
Sina Z.
5 out of 5
1/12/2023
another great experience with Johnathan and the team at RSM ford
Kathy K.
5 out of 5
1/12/2023
Yes I was completely satisfied with Clare.
Gerald B.
5 out of 5
1/12/2023
Jonathan Taking a page from Duane his predecessor very helpful
Carlos B.
5 out of 5
1/12/2023
Miguel is always very polite and very professional. It is a pleasure have him as my Ford rep. Thank you.
Teen Road.
4 out of 5
1/11/2023
Jonathan is always on top of any and all of the servicing which I have done at the dealership. Thanks a lot Jonathan, Rob Hanson
Mike G.
5 out of 5
1/11/2023
Job very well done
Dexter C.
5 out of 5
1/11/2023
Clare took very good care of me throughout the entire process! This is why I love taking my business here! Thank you again, Dex
Mohanood E.
1 out of 5
1/11/2023
The team literally had grease all my steering wheel and door handle ND rest and I can't believe they cannot simply wear clean gloves when the enter the customer cars. Not good at all

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