About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Ali Y.
5 out of 5
8/4/2023
Yes, I am happy and satisfied. Well done!!
Richie B.
5 out of 5
8/4/2023
Sal was pleasant, professional and responsive. Appreciated and enjoyed working with him. Rich Nlogg
George U.
4 out of 5
8/4/2023
Took my 2023 Ford F-150 to Santa Margarita Ford for service, including its very first oil change. I was blessed with an amazing service advisor, Clare Sabatello. Clare Sabatello was personable, professional, knowledgeable, and kind. I truly appreciated her stellar communication and service. Definently a great experience since coming back to Santa Margarita Ford for service after issues with my previous visit over 1 year ago. Thanks, Clare! A job well done!! Gina, who heads the Service Department, truly leads a quality team, and Clare is certainly a top performer. Fredy was helpful as well, while Clare stepped away for a moment from the service counter. Highly recommended.
John H.
1 out of 5
8/4/2023
Rude. Uninformative and ultimately didn’t care about the issues I was having with my vehicle. I’ll now have to find a dealership that will actually look into the issues and hopefully cares about their returning customers. You’ve lost both my fiancé and myself now as customers.
Joseph C.
5 out of 5
8/3/2023
Great service!
Garry P.
4 out of 5
8/3/2023
The best ford dealership near me. Sal always goes the extra mile to make sure that I am satisfied. He is a huge asset to Santa Margarita Ford, thank you Sal
Dylan C.
4 out of 5
8/3/2023
Great service, got a new battery under warranty because the old one wasn’t up to their standards. Did a great job
Michael V.
2 out of 5
8/3/2023
They asked if I wanted it wash prior to pick up and asked again at pickup and said “Yes” but never was washed
Eugene H.
5 out of 5
8/3/2023
Service was great as usual
David W.
5 out of 5
8/3/2023
Clare was great very professional, courteous and knowledgeable. Great customer service. Thanks.
Mark D.
2 out of 5
8/2/2023
Sal’s great! You owed me a free oil change. Will never come back or recommend your dealership.
Karen P.
5 out of 5
8/2/2023
Fredy answered all of my questions and concerns. He was very polite and professional.
Janet A.
4 out of 5
8/2/2023
I was very pleased with the service. Mostly, I am pleased that my car now hums instead of growling!
John L.
5 out of 5
8/2/2023
Quick and easy! Thanks
Mary S.
5 out of 5
8/1/2023
Love, love, love Sal!
Debbie D.
4 out of 5
8/1/2023
Jacob was great! My first time to your service Dept, I will be back because of his outstanding customer service????
Neil U.
2 out of 5
8/1/2023
Ford doesn’t have an ETA for the parts my Ford Edge requires. Miguel is a professional and did everything possible to satisfy me given the circumstances.
Joan O.
5 out of 5
8/1/2023
Trust worthy and the patience to explain each service!
Ian M.
5 out of 5
8/1/2023
Very straightforward. And good heads up on future maintenance needs.
Tiara C.
5 out of 5
8/1/2023
Salvador is an awesome customer service rep for your company! He always returns telephone calls, tax, and always provide service with a smile!! You are lucky to have him working for you.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.