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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Carol S.
4 out of 5
10/30/2021
Love this dealership
Alicia S.
4 out of 5
10/30/2021
Duane always is a good sales person for the dealership. Service is always important once you have a new car.
Donald M.
4 out of 5
10/30/2021
Sal is the best.
Rodney H.
5 out of 5
10/29/2021
Duane always delivers excellent service that goes above and beyond my expectations, and is a big part of why I would purchase another Ford product.
George N.
5 out of 5
10/29/2021
Fredy is an exceptional customer service representative to have at your Ford RSM location. So professional and thorough and takes such care and truly committed to his job. What an asset to Ford.
Ava G.
5 out of 5
10/29/2021
Fast, efficient and transparent! Great job!
Juan R.
5 out of 5
10/29/2021
Sal always takes care of me and is my go to guy !
Glen R.
5 out of 5
10/29/2021
Thank you Miguel
JARED D.
2 out of 5
10/28/2021
My truck is not fixed and we just spent 360$$!!!
Angel V.
5 out of 5
10/28/2021
Job well done
Matthew M.
4 out of 5
10/28/2021
I’d like to thank Sal in your service department. He had us feeling like we were family. From start to finish the experience was great and he listened to my concerns. Also a huge shout out to the service Techs. They got me up and running again and back home to my family. I’ll be using Rancho Santa Margarita Ford in the future. Thank you, Matt Margetta
Gilbert M.
4 out of 5
10/28/2021
Fredy was amazingly helpful. My wife and I are elated by the service we received. We will definitely recommend this Ford dealership for any and all repairs that we or others would need.
BRIAN L.
5 out of 5
10/28/2021
Sal was great and very helpful and punctual
REGINA M.
4 out of 5
10/28/2021
Miguel was awsome, i am a unique case and he maintained contact and although miguel is not a mechanic the work was finished promptly any i can feel that my vehicle is working much better. I am ready for the road!
Kellen G.
5 out of 5
10/27/2021
Sal did a great job
Gary R.
5 out of 5
10/27/2021
I received the best service ever! Thanks Miguel!!
ERIC O.
5 out of 5
10/27/2021
Very good service. The BEST!
Michael S.
5 out of 5
10/27/2021
Sal was great. I have only interacted with him and he makes the process easy
Nara W.
5 out of 5
10/26/2021
Miguel was excellent in communication and keeping me updated on the status of my car.
Kathleen M.
5 out of 5
10/24/2021
Sal provided excellent customer service !

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