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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
GEORGE D.
5 out of 5
6/7/2022
As always You Get It ! Done. Duane has always provided the most excellent customer service and the service department never misses a thing! Thank you for you excellent service. Don And Paula Davis.
ASHLEY K.
5 out of 5
6/7/2022
Thank you Duane for such excellent customer service. I know my vehicle is in good hands when I come see you. I am sad to find out you are moving. Good Luck to you! You will be missed. Ashley
Bailin Y.
5 out of 5
6/7/2022
Pleased to work with
Adam S.
5 out of 5
6/7/2022
Miguel is the best. Top notch every time.
Neil M.
4 out of 5
6/7/2022
Clare was awesome. She represents the best of your dealership.
PATRICIA R.
4 out of 5
6/6/2022
I was extremely fortunate to have worked with Miguel Aparicio when I brought my F-150 in for service. He was very thorough and made sure I knew the status of the repairs throughout the week-long process. He was professional and courteous and arranged for transportation while the repairs were being completed. I will never take my truck anywhere else for service!
MICHAEL S.
2 out of 5
6/4/2022
Fredy was great. Service was great. Always very happy with everybody at your dealership. My issue is cost. This truck is the first time in 30 years of owning newer cars that I’ve ever used the dealer for service. I found your prices to be reasonable enough to start. Not feeling that way anymore and may start looking elsewhere. $100 for an oil change and tire rotation seems excessive. $60 for new wiper blades?? No thanks. As part of the check, it was recommended that I replace the cabin air filter. I was told that last time as well as it was due. Told them I would replace it myself which I did a couple of months ago. Was it actually visualized or just threw it out that I needed it? Just disappointed with all of this. Not what I’ve experienced in the past.
ASHLEE J.
5 out of 5
6/4/2022
Freddy is amazing. Give him a raise.
KEVIN C.
5 out of 5
6/4/2022
Thank you Clare for your help today. Fantastic job! Very good communication!
Linda H.
5 out of 5
6/4/2022
Capable and cheerful service
DANIEL B.
2 out of 5
6/4/2022
Was told the car would be ready to pick up by sales after 630 and any time until 10:00 pm. Showed up when we said, all the gates were locked and no one was there to give me my car keys. I left work early that day and was late the next day I was late because I had no car. Very frustrated.
Callahan &.
5 out of 5
6/3/2022
Duane always keeps me informed on the service needed for my vehicle and contacts me on a regular basis while my car is being serviced. Very professional and knowledgeable as well.
4 STEL.
5 out of 5
6/3/2022
Fredy is always so nice and professional. He never makes you feel dumb like so many other service departments can make you feel. He is great at communicating and keeping me updated on the repairs.
Eric O.
3 out of 5
6/3/2022
Timely, Clare was great. Only issue was finding some of the tire adhesive on the arm rest in my car which was disappointing
ROGER S.
5 out of 5
6/3/2022
Miguel is great, he’s helped me on many occasions. It’s always a pleasure working with him
JENN B.
5 out of 5
6/3/2022
Miguel is a pleasure to work with. Professional from beginning to end.
JUAN T.
5 out of 5
6/3/2022
Thank you for the realy good service I’ll be back soon ????
VLADIMIR B.
5 out of 5
6/3/2022
Always a pleasure to work with Fredy. I intend to look for him since he's been courteous and respectful.
Cynthia C.
5 out of 5
6/2/2022
Great service
KELLEN G.
5 out of 5
6/2/2022
Sal was great, got on it quick and kept me updated

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