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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
KYMBERLY R.
5 out of 5
7/30/2022
Fredy is the absolute best in the service department!! As always just the best experience, communication and service! Thank you Fredy and team!!
Mark V.
5 out of 5
7/30/2022
Awesome job! Thank you!
CARLOS C.
5 out of 5
7/30/2022
Clare was very polite and very professional. She made sure the car was ready by the time I needed it, and made the whole process very easy.
LARRY M.
4 out of 5
7/30/2022
Awsone
JEAN P.
5 out of 5
7/19/2022
Excellent service. Miguel was friendly and attentive and answered all my questions.
TIM F.
5 out of 5
7/19/2022
He was great! Very helpful. I will be back.
James G.
5 out of 5
7/18/2022
See response to text. Best reception and service department in the 52 years I have been driving.
JOHN M.
5 out of 5
7/18/2022
A job well done.
Sheryl K.
5 out of 5
7/17/2022
Great service!
Justin F.
4 out of 5
7/16/2022
Franky was very responsive to our concerns about our car, and accurately described the issue to the technician for a quick and correct repair. Thank you! Excellent job to the tech for diagnosis and repair as well, thank you!
JUSTIN L.
4 out of 5
7/16/2022
Great service and knowledge of the vehicle
ROGER T.
4 out of 5
7/16/2022
She was great at communicating and following through with what she promised.
Robert B.
4 out of 5
7/16/2022
He is the best !
Fred R.
5 out of 5
7/15/2022
Great service great people will return for my Ford service needs and will recommend to my friends.
Brittany M.
5 out of 5
7/15/2022
Sal was awesome with keeping us up to date and letting us know what was going on with the car; we were very appreciative! Such a lovely guy. As far as Ford in general, I think it would be great if we could get a loaner vehicle when our car is gone for days/weeks.
Rodney H.
5 out of 5
7/15/2022
Always excellent, personalized service…
BEVERLY R.
5 out of 5
7/15/2022
Miquel is excellent. Kept me informed. Answered questions. Good listener. Very knowledgeable.
WILLIAM S.
5 out of 5
7/15/2022
Thank you for listening and responding to the need for the services on our Ford Expedition.
Dustin A.
5 out of 5
7/15/2022
It was great to work with Jonathan. It was a very happy and stress free experience
Jonathan B.
4 out of 5
7/15/2022
Miguel did an exceptional of handling my vehicle from arrival to departure. He kept me informed of the process an was very conscientious in assuring the discount was applied correctly. Santa Margarita Ford is fortunate to have Miguel as a member of their team.

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