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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Michael H.
4 out of 5
8/5/2022
Sal did a great job getting my repairs approved and completed. I would definitely recommend Sal and this dealership to friends. I’m very pleased with the results. Thanks again.
Monica M.
4 out of 5
8/5/2022
Miguel was awesome and truly appreciate the extra mile he took to get me the best prices on the repair of my vehicle. It is because of the great service that Santa Margarita Ford has provided throughout all my years that I have doing business with them, that brings me back. I truly feel feel like I can trust that they are doing all that they can for me. Thank you Miguel!
Ty W.
2 out of 5
8/5/2022
I have been promised since buying the car that the issue can be fixed and was not normal - now I am being told I should just live with it on the car. This is unacceptable - I would NOT have bought the car in this case. I have been lied to and strung along. This is NOT okay. I want my money back and no longer want the car.
Thomas R.
4 out of 5
8/4/2022
Miguel is excellent- professional, personable,knowledgeable, practical. Great rep for your company.
Mike K.
4 out of 5
8/4/2022
The car wash looks great. Thank You
Sylvester M.
4 out of 5
8/4/2022
Jonathan is a credit to your ford service center. Well done!!!.
BREANNA D.
5 out of 5
8/4/2022
Clare was fantastic, kind, and highly communicative. I will be returning for services in the future!
ARMIDA C.
5 out of 5
8/3/2022
Thanks!
GREG C.
5 out of 5
8/3/2022
Great service!!
CHRISTINE P.
5 out of 5
8/2/2022
Thank you Clare. I appreciated your great, and friendly customer service and attention to detail. Thank you, CHRISTINE P
DANIEL T.
5 out of 5
8/2/2022
Fredy makes each visit very pleasant
Eric B.
5 out of 5
8/2/2022
Great
Linda D.
5 out of 5
7/31/2022
Thank you for excellent service
Christopher A.
4 out of 5
7/31/2022
Miguel is above and beyond the best!
BEN L.
5 out of 5
7/31/2022
Was satisfied with the service. Wait time was not an issue. Special thanks to Clare.
CHRIS O.
4 out of 5
7/31/2022
She is amazing I had a horrible experience at another Ford dealership locally and decided to come to you guys I’ve brought multiple vehicles to Claire specifically and I’m 100% satisfied. She has excellent customer service skills and follow up.
JONATHAN R.
5 out of 5
7/31/2022
Open communication and transparency was fantastic. Sal kept in touch throughout the process. His hard work was greatly appreciated!
STEVEN M.
5 out of 5
7/30/2022
Thank you so much for everything It was a great experience!!! Dteven
Jeff C.
5 out of 5
7/30/2022
Xlent service as always Sal is great
ASHKAN R.
5 out of 5
7/30/2022
Freddy did a fantastic job and I really appreciate the service and I’m getting from you guys

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