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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Mark L.
5 out of 5
9/10/2022
Excellent job, well done
Linda W.
4 out of 5
9/10/2022
Fredy was newly assigned to me since Duane left. His service was outstanding. Very happy with everything at your dealership.
Kathleen S.
5 out of 5
9/10/2022
Jon was extremely well informed and helpful. Huge help in a difficult situation. So glad he answered my phone call!
Brad S.
5 out of 5
9/10/2022
Great Customer Service! Thank you.
Ron H.
5 out of 5
9/10/2022
Great experience.
Mary S.
5 out of 5
9/10/2022
We appreciate Sal so much!
Jesus C.
5 out of 5
9/9/2022
Your early drop off service is great. Freddy communicate possible issues and we were able to take care of them. Thank you.
Emily D.
5 out of 5
9/9/2022
Claire is a pleasure to work with she was completely professional, and friendly. She took the time to explain the process and what needed to be taken care of on the vehicle. She stayed in touch and kept me abreast to what was happening. She also assisted me with a loaner vehicle.
John M.
2 out of 5
9/9/2022
I always return to continue my maintenance and service at this location. I was unaware of a factory recall my vehicle was advised to complete. I do not remember receiving an email about the recall and was not anticipating time allotted for the repair. Fredy was great!
Cambria B.
5 out of 5
9/9/2022
Amazing!! Super helpful and best customer service iv received.
Fernando C.
5 out of 5
9/9/2022
No comments
Judith A.
5 out of 5
9/9/2022
Very professional and kept me apprised about what was being done . I appreciated his informing me about my warranty.
Thao H.
5 out of 5
9/9/2022
Thank you for your service!
Travis R.
5 out of 5
9/9/2022
Clare rocks
Alex N.
5 out of 5
9/9/2022
Communication was good, service happened in good time
Joe B.
5 out of 5
9/8/2022
Outstanding as usual.highly recommend for anyone
John M.
5 out of 5
9/8/2022
prompt and professional
SUSIE D.
5 out of 5
9/8/2022
Miguel goes over and above his job!! He calls me to let me know that they’re working on it and that everything is going great and when the car will be done. and what will I need for the next service when I bring it in the next time.. you have a great employee!!!
Kevin K.
2 out of 5
9/8/2022
This was my first trip to this dealership. I was pleased with the service provided but during the repairs something went wrong as the control screen went black and no longer works. I now need to come back tomorrow to get it fixed again which is a real inconvenience. I would have hoped the technicians would have checked this prior to releasing the car back to me after service
Jerry H.
5 out of 5
9/7/2022
Sal was helpful, pleasant, and efficient. The people at R M Ford always treat me well.

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