I would give her an A+ for service, professionalism and assistance
Thank you
Excellent service from Kayla! I especially appreciate the efforts to reduce exposure to COVID that demonstrates your dedication to customer and employee safety. That alone distinguishes Porsche Livermore from its peers!
I was promised completion of the work on my vehicle three different times. It is my opinion that other customers were placed in front of my work. That’s poor customer relations. The work I requested could have been completed in one week. Instead it took your service department twelve days. That’s unacceptable.
Matt was excellent to work with and my experience with Livermore Porsche has always been wonderful. Thank you
The service department does not b pick up the phone. Over an hour we called 4 times to get an update as to when our car would be done. We were transfered and it rang and rang. The 4th time we called sales and they walked a message over to service. We then got a call back. Seems like the service department needs more help?
She is amazing. Took care of everything and truly advised me on some of the upcoming service needs which I was not aware of.
The driver side door speaker panel is broken. A sharp 12inch needle file was left in the rider side leather seat. The battery was not checked as claimed- inspected myself to find nearly dry cells. One cell may be shorted, so likely need to get a replacement.
Have not tried the top repair yet, not expecting issues.
Kayla was really helpful and patient. You can just rely on her.
I like the courtesy and thorough attention to detail
Car was supposed to be done on Tuesday but it took until Thursday.
Thanks for the great service and consistent updates
She is a very good client service professional. Attentive and caring.
Kayla is very knowledgeable and helpful
Matt was pleasant to deal with and kept me in the loop
Had my vehicle out of service by the time I requested so I could pick my son from day care
I appreciate that he followed thru on my request
5 star service due to this
I just filled out a survey in the last week or so. I see no point in doing another.
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