Kayla was very professional n completely took care of the problem.
Thank you for being thorough in diagnosing our issues and we greatly appreciate the care you’ve put into our old car. Thank you Justin!
All dealers should follow there plan. Great service before we thought about buying. And Wow. Even greater after we purchased a vehicle.
Hi Kayla....
This isn't a reflection of you, but Livermore Porsche has delivered a terrible customer experience. The first sales person was terrible, who we didn't purchase from, at Livermore for many reasons, but I won't address. We purchased the car without financing, so I requested the closing rep send me all docs via email, it took me four calls (including finally to the manager) to receive all closing docs about 30-days later. Service...my wife calls...leaves a vm...calls again, vm....why, does she have to call multiple times without a return call??? We have purchased from Walnut Creek and Fremont; by far, Livermore Porsche, through all phases of the customer experience, is, at best, incompetent or a 0 rating.
Excellent service and very friendly staffs
Kayla is always helpful, informative, and professional. She’s a true asset to your organization.
Kayla has great customer service I would definitely recommend her and Porsche of Livermore to my friends and family.
Kayla was an amazing associate of Porsche of Livermore. She is kind, understanding and helpful!!! 10 points for Kayla!! Would love to keep in touch with Kayla for all of my Porsche needs!
Thank you, Kayla &Pam, for your excellent services.
Justin was really professional, explained every detail with me patiently. Excellent service!
Great Service! Thank you Justin!
Homero
Thanks for the good service. Particularly appreciate the video showing potential repairs to consider
Your professionalism and customer service was excellent . Thank you.
Very good service. Thanks.
Very satisfiedvwith the work that was done.
Great service. Thank you!
As always amazing job! While most people do not enjoy getting their car serviced, coming here i actually do enjoy it. I love the new features you have implemented such as the video text and the color pages!
I think Justin went above and beyond what was necessary to provide exceptional service.
I am glad he did.
Thank you,
Justin is a very professional and knowledgeable person. It’s always a pleasure to work with the service department at Porche of Livermore.
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