My low pressure light came on after I drove off. I just had them rotated
Thank you for the friendly and quick service!
The service manager was lovely. It is, however, ridiculous to schedule an appointment at 1pm and then sit there for two hours. My car didn’t go in for another hour. In the future I will request a ride home and pickup because the appointment time isn’t actually for an appointment, it’s just to drop off the car, which I could do that morning and not spend two hours in a room with people not wearing masks.
RJ was great and was on top of everything! Very satisfied!!
Sonja was the best. Extremely attentive and helpful.
Sonja was incredibly helpful in a very stressful situation. My newly-purchased Honda HR-V was suddenly showing multiple warning codes (parking brake, emissions system, and tire pressure). It was a Saturday, Livermore Honda was busy, and I had no service appointment. Nevertheless, Sonja managed to have my HR-V seen by a technician and made roadworthy again - just before I was due to drive the HR-V from California to Colorado. Sonja’s customer service was truly exceptional. I am so grateful for Sonja’s assistance.
I Made a appointment for my car to be service and it was it when I pick up it up they said. I did not owe anything l was post to pay for oil change and the service that goes with that they only ck phone and why she won’t start sometime. Not happy ????
RJ treated me like a valued customer even though it was my first time there. He was helpful, competent, and reliable.
Thank you for accommodating my service request. I heard Sonja is new in her role but she did great!
Fast,friendly service even when they were super busy
Very friendly and professional service!
The service person was great to explain the items of service. I agreed to do full service + water pump replacement. When the water pump was not in stock no one contact me for option or update. The service department was about close and no one contact me the status. It is unacceptable for me.
Service dept is great. Always happy with the work and talking with the staff.
Friendly service...we’ll be back... thank you :)
Sonja was very polite and professional. I enjoyed my experience at your dealership and will return for future services. Thank you
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