Amazing service from Joe and Spencer
It was excellent, Chuck is a great!!!!!
No need to contact me. Andrew was very informative, polite and professional. He is an excellent sales person. However, our experience with the finance department was less than exceptional. The website suggested the rebates were available at 3.9% financing, and the finance department refused to honor this rate. We were also pressured when declining the extended warranty, and it was suggested that jobs could be lost if we refuse to take this package. We felt this is unprofessional, and this type of high pressure sales tactics were something we have not experienced when purchasing are two other GMC that other dealerships.
This is Kalani tbe husband of Lisa. Your guy Joe is a real go getter and provides excellent customer relationship support. He is an asset to your service team.
Long wait with comfort & courtesy. It was nice wait
Chuck always provides excellent service, checks what the vehicle needs thoroughly, and explains what is needed. I trust his judgment.
Chuck was very honest and informative of the services for my car. He went out of his way to help and make sure I understand what my car needed. Very appreciative of Chuck and the entire staff at Kruse. Thank you.
The service department was very easy to work with and the communication was great
Drove 240 miles after you fixed it and seems to running pretty good. Thanks
All very helpful and friendly.
Very good service. Kept me up to date and did some repairs very quickly that weren't even scheduled to be done when I made the appointment.
After spending over 500 dollars for two front breakfast to be put on and returning the vehicle 3 different times with the same issu I left with the first time not being resolved but only to hear you wanted a out another 400 dollars to fix something that wasn't an issue til I left there the first timethat I know wasn't ever an issue before taking my vehicle there to be fixed I wasn't born yesterday and know Kruze motors messed my car up and expect me to pay to have another issue repaired that Kruze motors is responsible fir.I was really going to have a front end alignment done there if this issue was resolved correctly but never will I do business there again and this is even where I purchased this car from.Tha kyou.
Initially there were some misunderstandings with the bill. Jason fixed it!
Thanks
Everyone who helped us in anyway was competent, courteous and a credit to your company!
While the staff were completely courteous and professional, we are not entirely convinced that what they gave as answers are correct.
I am a stickler for good service and I have to say I was very impressed by Joe. He went above and beyond during my interaction with him. He did a wonderful job and I left feeling like a VIP customer.
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