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Real Reviews From Verified Customers

Service Center Review Summary

5 star 550 reviews 63%
4 star 231 reviews 26%
3 star 21 reviews 2%
2 star 35 reviews 4%
1 star 37 reviews 4%
Review Us
John E.
5 out of 5
1/25/2023
Chas was great!
Shivanand S.
4 out of 5
1/25/2023
Norm Reves Volkswagen have never had a more professional service attendant like Mr.Michael Ghiris with the service and respectand honesty Michael gives to all customers I certainly appreciate it and will always come back for services and will tell others of Michael services we need more people like Michael Ghiris working for Norm Reeves Volkswagen dealership excellent service, thanks.
Debra E.
5 out of 5
1/25/2023
Excellent employee ????
Judith V.
5 out of 5
1/24/2023
Always a pleasure coming to receive service on my car!! Wonderful nice staff
David T.
5 out of 5
1/24/2023
Very professional and great explaining things
Kate A.
5 out of 5
1/24/2023
Always great customer service from Michael Ghiris.
Grace G.
5 out of 5
1/22/2023
Thank you so much Chase I will definitely make this my to go place for service
Bill L.
5 out of 5
1/22/2023
Michael is always professional and competent
Ashley B.
5 out of 5
1/21/2023
Michael is great, super friendly, upbeat and detailed.
Anthony S.
5 out of 5
1/21/2023
your team was very professional and provided great service
Tamari S.
5 out of 5
1/21/2023
As always, the best costumer service. Thank you !!!
David K.
5 out of 5
1/20/2023
Good job pleasant and helpful
Estelle M.
4 out of 5
1/19/2023
I’m always taken care of when I come in. Even when it’s just a minor problem, like a low battery in a key fob
Andre S.
5 out of 5
1/19/2023
Thank You
Scott M.
5 out of 5
1/19/2023
Fabulous
Heather K.
4 out of 5
1/19/2023
Michael is a fantastic rep for Norm Reeves! You’re lucky to have him as your team leader.
Gail F.
5 out of 5
1/18/2023
It’s a new to me car so it was very important that I get a really thorough going over. Thank you.
Kandi P.
5 out of 5
1/18/2023
Very fast and professional
Lisa U.
4 out of 5
1/17/2023
Always pleasant - helped with information regarding maintenance agreement/ and future maintenance that will be needed next visit.
Prudence L.
1 out of 5
1/17/2023
Michael was good…. I don’t agree with the diagnostic charge. I feel that if you still get work done, you shouldn’t have to pay that I was already paying $400 isn’t that enough? Plus, I actually was emailed a coupon and I couldn’t use that. I wouldn’t mind if that could be adjusted on.!

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