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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
Helen C.
5 out of 5
5/11/2021
EXCELLENT service
Ronald K.
4 out of 5
5/11/2021
My appointment was easy to schedule and done in a timely manner. Plus they washed my car of the pine pollen. I loved it!
Jon F.
4 out of 5
5/8/2021
Everyone was professional and on point. Thank you.
Albert M.
5 out of 5
5/8/2021
Very good service.
Kathy D.
4 out of 5
5/7/2021
Happy that I was helped without an appointment since a warning light came on when I was close by.
Deana P.
2 out of 5
5/7/2021
I was a little disappointed that it took almost 2 hours for someone to call me after I dropped off my car at 9:40, to tell me it would be $1,000 for brakes and rotors. My rotors were actually fine and I had my friend who is a mechanic, replace my brakes for $300. The parts, brakes & rotors were only $149
Jane F.
5 out of 5
5/7/2021
Always great service
Lawrence H.
4 out of 5
5/6/2021
The one reason we continue to use the dealership service department is the kindness of your staff and the honest appraisal of the condition of our vehicle.
James .
4 out of 5
5/6/2021
Miss Deb was very pleasant and professional during our transaction. I would request her again should I require service at your dealership.
Terrence H.
5 out of 5
5/6/2021
Very professional and helpful
Connie W.
2 out of 5
5/6/2021
Had oil change and tires rotated- was there over 2 hours. Seemed very long. But work was ok.
Hebe B.
5 out of 5
5/5/2021
Excellent
Patricia H.
5 out of 5
5/5/2021
Excellent service. Thank you,.
Kathy P.
4 out of 5
5/5/2021
They were short an employee and very busy but they have such a great system that everything went very smooth! Thank you Norm Reeves Honda Superstore in Port Charlotte, FL! Kathy P
Carolyn S.
4 out of 5
5/5/2021
Thank you for the loaner. That in itself meant a lot. Thank you Terrel for a good experience . I’ll be asking for your service the next time around.
Robert R.
4 out of 5
5/5/2021
The Rienstra’s have been going to Honda Port Charlotte for a very long time. We are very pleased with the service. We have bought 3 Honda’s from them. Keep up the excellent work.
Robert F.
2 out of 5
5/5/2021
Terry was great! Whoever washed the car did a lousy job. Hopefully, that is not indicative of the quality of work that the maintenance department does.
Deborah D.
5 out of 5
5/5/2021
Thanks for your follow up
Patricia L.
4 out of 5
5/5/2021
A very positive experience at Norm Reeves.
Gary H.
4 out of 5
5/4/2021
Great service but I think it took a little longer than it should have. And when I got there they didn't realize that I have paid for complete service. He had to look it up on his phone. I was not happy that i was first told that it was going to cost me $80.

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