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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
Kathy S.
4 out of 5
5/20/2021
My only complaint is when they wash my car, which I greatly appreciate, they leave the windshield so streaked and cloudy, I can barely see out it.I love this Honda dealer and plan on being a customer for a long time.????
William N.
5 out of 5
5/20/2021
Very good ????
Alexander B.
4 out of 5
5/20/2021
John was very helpful, direct to the point. Car was done before estimated time given.
Dwon S.
2 out of 5
5/20/2021
Said my car was washed wasn’t! Also I got a oil change when I got in my car it still said 10%?oil life nobody wants to see that after 300 was spent on oil change and filters !! Really
Jack R.
4 out of 5
5/19/2021
Dry good service today. However I do wish they had cleaned my front windshield completely. They left it in a bad vondition
Linda R.
4 out of 5
5/19/2021
Thank John for all yr help and service for our vehicle .you were prompt and you taking time to show us our miles and oil service lights on our new vehicle and look forward to working with on our next service call. THANKS AGAIN ????Linda R
Peter K.
4 out of 5
5/19/2021
Excellent communication with your crew.
Kevin J.
2 out of 5
5/19/2021
Took way too long! I retired from Honda of America and have been driving Honda’s for 34 years. Longest A1 service ever
Janet M.
2 out of 5
5/19/2021
As I reported last year, why do I have to check in with one person, Deborah, who was busy on the phone, so I stand and wait while 3 others were sitting behind their desks, eating?? No customer service, don’t know why I’d expect someone to say “Hi, welcome!” My husband keeps asking me why do I take my Honda to the Honda dealership for service, I’m beginning to wonder!!
Deb S.
2 out of 5
5/19/2021
Deborah was very helpful. However when I made appointment I was told it would take 2 hours. When I arrived at 9:20 I was told it would take 4 hours. My car was not completed until 2:00. Then I had to wait 15 minutes more to have low gas alarm reset.
Carmen D.
4 out of 5
5/19/2021
Outstanding service.
Barry A.
4 out of 5
5/19/2021
Great job, reasonable price and service was completed much sooner then expected.
Robert D.
5 out of 5
5/19/2021
John was great.
Al C.
5 out of 5
5/19/2021
Excellent service!
Kathleen G.
4 out of 5
5/18/2021
John was very nice. I miss Angela. She was very nice
John M.
4 out of 5
5/18/2021
John was extremely helpful. It was our first time at your location as we recently moved to port Charlotte. We had been going to winter haven and your service is as great as theirs. We’ll be continuing with you. Thanks.
Horace B.
5 out of 5
5/18/2021
Great Service
Raiford F.
4 out of 5
5/17/2021
Service is a bit pricey.
Linda D.
2 out of 5
5/16/2021
Tyrell was very nice, but I arrived at 2:20 for my 2:30 appt, and did not get my car back until 4:00. The receipt says I got it at 3:30. This is the longest I have ever spent anywhere for an oil change and tire rotation. In addition to that, it was the very next day I received an email coupon for $29.95 with expiration date the end of the month. Too bad they couldn't tell me that was available. I think I'll start saving my coupons from others.
Joseph D.
5 out of 5
5/16/2021
Excellent

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