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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
James K.
1 out of 5
7/30/2021
Got home and realized the new clips for my Tonnele cover Were not installed.
Marian R..
5 out of 5
7/30/2021
John was polite and efficient and had me in and out in a reasonable amount of time.
Eduardo H.
5 out of 5
7/29/2021
Well done Jaime
Joisee M.
5 out of 5
7/29/2021
Thank you to everyone at Port Charlotte Honda for helping make the service appointment pleasant. Clean waiting area. Excellent!
Deborah G.
5 out of 5
7/29/2021
Jaime was excellent. He was helpful in providing me an overview of my present services and what to expect for the next.
Kathy S.
5 out of 5
7/29/2021
Tyler provided excellent service; he took the time to answer my questions, kept me apprised of the condition of my vehicle and the progress of the service. Great job ????
Deborah L.
2 out of 5
7/29/2021
the representative who helped me was Extremely unfriendly, very cold, no warmth in his voice, cold eyes and face with not a smile or even a smirk. He is not the right person to be in the front of your business. You need people who are personable and friendly with good customer service and always have a smile for every customer. That man needs to go he is just way too cold. He shows no feelings whatsoever. He made me feel like he was a dead fish that got washed up on the beach. Do something about that man please
Maria C.
5 out of 5
7/29/2021
Thank You!
Reed F.
5 out of 5
7/29/2021
I received very good service from start to finish.
Joseph F.
5 out of 5
7/29/2021
Excellent service
Beryl C.
5 out of 5
7/29/2021
I was very satisfied with the service I received. Thank you!
Elena R.
5 out of 5
7/28/2021
John is awesome! Great asset for your company…
Sharon C.
5 out of 5
7/28/2021
Thank you.
Edna K.
5 out of 5
7/28/2021
Excellent!
David B.
5 out of 5
7/28/2021
John was excellent he was pleasant and the service was fast even though I didn’t have an appointment
Brian H.
4 out of 5
7/28/2021
Jamie was very attentive and performed his duties in a professional manner. I very much appreciated his quick thinking by calling me upon finding my credit card I used for payment. I wasn't home yet, so easy turn around. Your greeters, car movers, service writers are all on the ball. I was surprised to see that my car was not touched until just under one hour of my appointment time of 10:15. I fully understand variables and the unexpected occur. I have over 30 years car dealership work experience. I can see getting behind schedule in the afternoon when the day has had time to unravel, but not an hour behind at 10:15. My guess is simply overbooking. I realize you have to allow for 'no shows', but that's when they all show up! This is not a complaint, I am completely satisfied with every staff member I encountered or observed. Thanks for the opportunity to provide feedback.
Cristina C.
5 out of 5
7/27/2021
John went above and beyond with the service that I got he made sure I was completely satisfied
Judith P.
4 out of 5
7/27/2021
Always a pleasure dealing with your dealership.
Melanie E.
5 out of 5
7/26/2021
The people working there are so friendly. I also think they do a great job with their service!
Jeffrey B.
5 out of 5
7/26/2021
He was very helpful, a 10!

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