Rigo was extremely friendly and personable. He offered great advice and service, answering any question or concern I had. I will be back to this dealership due to how friendly he was.
Jimmy is so relaxed and friendly! Always a pleasure.
Thank you for all your help!
Rigo did a super job taking care of our car! Exceptional service.
Renato was awesome and was a huge help with questions on my ID4 since he owns one and had good hands on knowledge.
Rigo was great. He kept me informed about the repair and was very flexible in regards to the insurance claim and extra paperwork involved. Much appreciated!
I came back to VW Norm Reeves for my car recommended maintenance due to Renato's good service. He explained everything very well without being pushy. The service was good and on time.
Rigo was outstanding! Even when he had to tell me, I had to get brakes and rotors for the front of my car he made it seem like so simple so easy I like Rigo he is an asset to Norm Reeves Volkswagen. I’m one happy camper!!!!!!!
Jimmy did a good job explaining to service to me and walking me through the work was done. I appreciated the way he worked and would be happy if he helped me in the future.
Jimmy is the only reason I am happy with the experience at Norm Reeves. He listens to me while also giving me great answers and service. I’ve dealt with him multiple times and feel he is a true professional. My profession is staffing and recruiting and any organization would be lucky to have him. You better give him a raise and promotion quickly or he’ll get recruited away. I’m sincere when I say he’s the best thing at norm reeves.
My tire rotation plus a recall repair were done perfectly—great job!
He is seeing embodiment of customer service. What a great guy they all were very nice, professional and prompt.
I hope this survey will not be the only form of accolades for him. I hope you guys do some kind of incentive either bonuses lunches. Something like that. He did a wonderful job. The other guys were very kind as well. Thank you again.
Jimmy did a great job keeping me informed on my recall service
What a great crew you have,
It’s so very refreshing and comforting to have a great service crew you can rely on
Always alert and on time and courteous, but we Rigoberto stood out above all.
I brought my vehicle in a couple times now. He is just absolutely wonderful. You got a really good employee there kind courteous professional. I hope you will seriously consider some sort of compensation for him. What a wonderful guy. Thank you again please take care of him following up.
Thank you for the excellent service Renato!
Thank you, Jimmy!
The best professional and pleasant service from a knowledgeable enthusiast.
Josue did a great job - very helpful , much appreciated.
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