What an excellent service. Renato Rodriguez even called someone from the body shop to give me an estimate on paint job without me driving to the shop. Thank you so much for making me feel special. I never dread coming to your store for anything because I always leave happy.
Excellent service and prompt service
Jimmy **** is a huge asset. He is kind, professional, honest, and extremely helpful. He got our 2023 Tiguan all taken care of in a very timely manner. Thank you Jimmy!
like working with NR VW service they are very helpful. jimmy **** helped me put my car back in shape, safe and sound! they are down to earth people! like working with them!
From my first contact with the receptionist to dealing with Jimmy, the experience was first rate. I live in Echo Park and I wished that I lived closer to your dealership. Thanks for such a great experience.
Actually yes and no.
I made an appointment for oil change for 9:30.
I arrived 9:15 and waited for 2 hours 15 minutes , for the
work to be done!!!
You guys should have better management first scheduling .
Josue did a fantastic job!
professional custSvc and welltrained technicians.
Renato is a rockstar.. Really did a professional job.. His service is excellent.
Excellent service and follow through
Good communication and no issues with car after the recall fix.
Overall a great experience
We were greated and treated with the outmost respect. Thank you for assisting us on fixing the issue the car had.
Excellent customer service
They never text me even after over 2 hours for an oil change when I show up one giy that help me tries to charge me more than it was due ro the fact that the original guy did not had it done correctly, I was never offer a complementary ride but he did to others there is always something
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