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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Lisa C.
2 out of 5
5/18/2022
Send client information prior to vehicle pickup. Call and list requirements for repair while the vehicle is in your possession.
Philip B.
5 out of 5
5/15/2022
Raul was fantastic! He took over communication with the insurance which was a huge help for me! I will definitely be back.
Theodore C.
5 out of 5
5/13/2022
Great service and communication with Raul
Bob B.
4 out of 5
5/12/2022
Look forward to receiving the survey.
Carlos S.
5 out of 5
5/12/2022
I’m in leasing
Robert M.
5 out of 5
5/11/2022
Very efficient and friendly
Philip S.
5 out of 5
5/11/2022
Raul was friendly and helpful. I have been here for many years and he’s always good and professional.
Derek S.
5 out of 5
5/11/2022
Excellent customer service as always. Raul is amazing and I will continue to recommend everyone I know to norm reeves vw Irvine thanks.
Ron G.
5 out of 5
5/10/2022
Always a pleasure working with Raul.
Tamer Y.
5 out of 5
5/8/2022
Raul was Extremely amazing , reach out him with every visit , overall experience was terrific
Darmand P.
5 out of 5
5/8/2022
Perfect and excellent 100% satisfied
Abduljawad R.
5 out of 5
5/8/2022
Service and Raul were great
Bonita E.
5 out of 5
5/7/2022
Always exceptional and courteous service.
Mohammad D.
5 out of 5
5/6/2022
Thanks for your service
Chris W.
5 out of 5
5/6/2022
All good. Thanks. Chris
Amanda G.
4 out of 5
5/4/2022
I bought my car here in 2015. I have always brought it here for all check ups, service, etc. Love the Service Advisors so much. I always been extremely happy & satisfied!
Peter K.
5 out of 5
5/4/2022
Tom was responsive, knowledgeable, engaging and transparent. Great person to work with
John I.
5 out of 5
5/4/2022
You did great job. I can always depend on your great service.
Saeed S.
5 out of 5
5/4/2022
Very satisfied as always.
Lucas S.
5 out of 5
5/4/2022
Nathaniel was great. Looking forward to working with him Again.

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