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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Nancy I.
5 out of 5
8/25/2022
Thank you
Molly M.
5 out of 5
8/25/2022
Raul is so great to work with! He is very helpful and gets things done as quickly as possible to get your car back to you.
Kurpal S.
5 out of 5
8/24/2022
Raul was very polite and helpful. Great experience.
Jennifer O.
1 out of 5
8/24/2022
Scheduler stated it would take "a couple hours". It took 8. Someone needs to educate those people
Francisco M.
5 out of 5
8/23/2022
We were completely satisfied with the service expierience.
Dianaro W.
5 out of 5
8/23/2022
I’m always satisfied with the level of service I receive from this location.
Ross P.
5 out of 5
8/23/2022
Always an excellent experience. Staff is welcoming, friendly, honest and thorough!
William P.
5 out of 5
8/22/2022
He is the best. Turned everything around for me
Nicholas T.
3 out of 5
8/22/2022
Raul is sick
Andrew W.
5 out of 5
8/22/2022
Great service.
Oscar S.
1 out of 5
8/22/2022
I asked to pick up my car after hours and when I showed up, the sales dept did not have my car available neither access to it. Therefore, I wasted my time.
Changdeok G.
2 out of 5
8/21/2022
First, the invoice was unclear. The initial charge ($290) included unacknowledged increase without my approval and signature, and showed somewhat discrepancy of $30. Second, I've waited for the pick up logistics for about one and half hour. My car was ready at 5 pm on Aug. 19th. And, the driver arrived at 6:20 pm to pick up. I called the parts service center twice before 5 pm for arranging logistics. They ignored my calls. Still, $250 is charged on my account, which is different from the invoice. I hold all the documents including the invoice and the service charge. As a committed, 3 year long customer, I would claim this is a very disappointing experience, and, to me, I feel like I was judged by my language and skin color. This is not fair.
Abbass K.
5 out of 5
8/21/2022
Raul was very polite and prepared documents to take care of my car with smike and care. He delivered my car earlier than promised.
Mirza B.
5 out of 5
8/20/2022
Nate was very helpful.
Jay S.
5 out of 5
8/20/2022
Raul came across as very kind and genuine in my interactions w him
Kelly C.
5 out of 5
8/20/2022
Raul was great and responsive. I really enjoyed working with him and appreciate his professionalism.
Noe R.
5 out of 5
8/20/2022
Great service . Thank you
Charles C.
5 out of 5
8/19/2022
professional excellent customer service
Shannon B.
5 out of 5
8/19/2022
Thomas and team were amazing & went above & beyond. Thank you for the amazing customer service.
Miaomin M.
5 out of 5
8/17/2022
He was courteous and efficient.

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