Service Center

Real Reviews From Verified Customers

Lormina B.
5 out of 5
3/3/2021
Lynn was very helpful, well knowledgeable about the car, & most of all very courteous. I thank her for everything.
Daniel J.
5 out of 5
3/2/2021
Good job...
Rose F.
5 out of 5
3/2/2021
Dept service is great and the technicians are very knowledgeable
Gilbert D.
5 out of 5
3/1/2021
Job well done, thank you!
Michael H.
2 out of 5
2/27/2021
I was told my vehicle would be washed and vacuumed Water was rinsed over the exterior but it was not vacuumed or cleaned, I can provide photos upon request.. They is still bug splatter on the windshield Last time you guys did a wonderful job, this time it seemed rushed or neglected Thank you
Sehee R.
2 out of 5
2/26/2021
I was very satisfied with my new experience- your concierge service. Thank you. One thing could have been done better is "car washing".The Exterior was ok. For the  interior, only the floor was vacuumed for; tires were not even sprayed. IMO, your service will be "completed" with a good washing job to establish a good image of the luxury brand.I say that because I had my first maintenance service done at Gilroy Genesis and they did a really good job in washing. Thank you!
Terry H.
5 out of 5
2/26/2021
I am very pleased with the service that was done after you got the parts.
Cj B.
1 out of 5
2/25/2021
The document stated a complete (21) check was completed and window washer fluid was checked ok. It is empty. Even the car tells you it is when you start it up. So it makes me wonder if the 21 checklist items were actually checked. Thank you! CJ
Mohd S.
4 out of 5
2/24/2021
He was helpful, informative about car status and issue and given timely response to intimate same.
Tae Y.
5 out of 5
2/24/2021
Excellent service experience
Jennifer K.
5 out of 5
2/24/2021
The team is amazing, Cathal especially. He always goes above and beyond and if something isn’t right he fixes it, always in less time than expected. He’s the reason I keep coming back to this branch.
Kathryn C.
4 out of 5
2/24/2021
Excellent and professional! I have to drive more than 30 miles to come there and the service dept made it very acceptable for me to come back!
Michael R.
5 out of 5
2/24/2021
Wonderful job.
Anne D.
5 out of 5
2/23/2021
As usual, Hyundai makes me so comfortable bringing my car in. I know they respect me as a customer and will take care of my car, so I don't trust anyone else with it anymore. Lynn is so nice and knowledgeable!
Kathleen D.
5 out of 5
2/22/2021
Eric was great!
Fred L.
5 out of 5
2/22/2021
Eric Yeager was great and made our experience seamless.
Brad N.
5 out of 5
2/22/2021
Total pro, would come to her anytime
Tanja A.
4 out of 5
2/21/2021
Big whopper
Madhulika M.
5 out of 5
2/20/2021
Very professional
Fernando C.
5 out of 5
1/28/2021
Best experience ever! Friendly service and top notch communication.

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