Robert Denooyer Chevrolet Auto Repair Service

Great service as allways

Always quick, efficient and pleasant!

Everything went well I was very satisfied

My Bolt was running fine when I brought it in for a GM service update. It only took an hour and it still runs fine so far. Service staff was very nice to me too. Thank you.

Ok

Always great customer service!!!

Thanks! Great service!

Peyton is an extraordinary member of your team. She makes your Service Dept. A pleasure to work with.

He was informative and nice, but was unable to replicate the problem with the heater.

Great Job

The work was done professionally,timely and pleasantly.

Great service

Great job. Done on time

I am a fussy person. Peyton has been very helpful a knowledgeable with everything I have needed. She’s wonderful.

Eric did a fantastic job. Kept his word..

Excellent service!!!! Thank you!!!

Very happy. Staff extremely friendly.

Thank you Eric and team! And thank you Kim!!

first my appointment was at 8:15, upon arrival i was told the tech was in an 4 hour meeting and had 14 cars to check before mine. When i asked why my appointment was for today Eric said it is just an appointment like a doctor office, they will get to it when they do. I presented information about a conversation I had with Kim with concerns about the history of my vehicle, he said that would be a management issue / and no follow up was done to my knowledge. i also informed him that Kim said the cost would be between 1500 and 2200, he said he wished she would not do that, then my quote came back at 2200 to 2800. I asked Kim what it would cost for a timing chain and her quote was not the amount that I was given from Eric. I asked how long it would take to get the vehicle fixed, he said he could not give me an eta until i confirmed I wanted my vehicle fixed there. I then informed I was picking my vehicle up and not getting it fixed there. I bought this vehicle brand new from Holland denoyer, had worked with Carmen. had several times upon check ups informed i was hearing a noise from the motor, mechanics could not find it, she told me it would be documented and be taken care of it if something came of it. Kim said the only thing in my history said clunk when brake was put on. I did have that too and still sometimes do but the mechanics could not find that either. Kim said she would look into it and follow up with gm. I told Eric that, he said that was between me and management, not him, It was not my fault that the other issue was not documented correctly and now the quote that I was given by Kim was not even close. I will never buy another vehicle from Holland Denoyer again. I bought a 2016 Chevrolet cruze brand new from Chevrolet in Muskegon also in the past because of the sales team there and I will now probably buy another vehicle from them because of all listed above.

Everyone is always friendly and professional!