Service Center

Real Reviews From Verified Customers

Gary S.
4 out of 5
2/20/2024
The office manager needs a raise.
Rick V.
5 out of 5
2/5/2024
Staff friendly and very helpful and accommodating. Requested an appointment for a diagonostic the morning of and they were able to squeeze me in.
Brian G.
5 out of 5
2/3/2024
Very pleased with the service
Janet S.
5 out of 5
1/21/2024
Great service, friendly staff.
Denise S.
5 out of 5
1/21/2024
Becka along with the rest of the service team at Decorah are a great friendly helpful courteous team! Very fortunate and grateful for Becka and each of them!
Donald B.
1 out of 5
1/20/2024
I wanted to use that $169 coupon. I WAS TOLD I didn't need the parts with the coupon. After the charges for oil change and windshield wipers and $70 to install tires, it seems to cost more money and not receive new filters that went with coupon.
Steve L.
4 out of 5
1/19/2024
Exact employee!
Darin K.
5 out of 5
1/19/2024
Thank you
Mark B.
5 out of 5
1/18/2024
Top notch service from Becca !!!
Kelly C.
3 out of 5
1/17/2024
SERVICE IS ALWAYS GREAT AND SERVICE DESK EMPLOYEES ARE ALWAYS VERY KNOWLEDGABLE. MY ONLY CONCERN IS AFTER GETTING HOME AND REVIEWING MY PREVIOUS COUPLE OF RECEIPTS I NOTICED A CATEGORY “ material charges “ ON EACH OF MY BILLS. I PAY FOR LABOR, I PAY FOR PARTS, SO WHY DO I GET BILLED APPROXIMATELY 10% EXTRA EVERY TIME I COME IN? I WOULD LIKE TO KNOW WHAT THIS IS FOR, THIS ISN’T SOMETHING I HAVE EXPERIENCED FROM OTHER DEALERSHIPS.
Arlis W.
2 out of 5
1/16/2024
342.19 for changing fuel filters I'll do it my self service was fine
Josh M.
5 out of 5
1/16/2024
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Earl G.
4 out of 5
1/11/2024
Absolutely. She help me get in before a trip and actually had someone check my Navigation for updates!!
Jacob H.
4 out of 5
1/9/2024
The staff fixed a minor seat problem at no additional cost to us. Everyone was very friendly and helpful. Great place to do business.
Linda D.
4 out of 5
1/9/2024
Sure would be nice to have comfortable chairs to sit in while waiting. They’re a back killer and when conversations start in the waiting room is usually about how bad the seating is. Love the little poodle walking around checking out folks in the waiting area.
Lester B.
5 out of 5
1/9/2024
Did a great job!
Ronald F.
1 out of 5
1/8/2024
Panel under engine behind radiator fell off. RON
Valerie W.
5 out of 5
1/3/2024
She was very helpful! She is so pleasant every time I see her! Thank you!!
Tammy D.
4 out of 5
12/30/2023
Decorah Auto Center is the best to work with!
Frank G.
5 out of 5
12/29/2023
All the help is so kind and understanding

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