The appointment process was confusing. When I made the appointment there was no indication that it was for the quick lane shop.
The job was done quick!!!
Scheduling was easy and they gave us a call when the vehicle was ready to be picked up. I like the online payment as well which made it even more convenient to grab the keys and not worry about paying when we picked up the vehicle.
Alex is very kind and professional.
Everyone was really nice and helpful. Thank you!
Alex was very courteous and helpful.
I had a terrible experience just getting my car in to be serviced. After talking with the manager that scheduled me, I came back for the scheduled date and was told that “you in fact do not have anything scheduled and it is because that manager never writes anything down” … Not my problem. I was treated as if I do not know what I am talking about. Once finally getting my car in after weeks of waiting, I was again not treated very nice. I was being rushed out the door. I asked about two recalls on my vehicle and was told “don’t believe everything you read on the internet “ I then showed my phone of proof of the recall and it was once again dismissed like I knew nothing. I will never bring my car back here solely because of the service team.
Everyone was very friendly and nice. The service required was identified and completed. I now plan on using your service department for my regular maintenance.
Alex was very professional and knowledgeable helping me to complete the services my vehicle required. He called me during the process to keep me informed. He played an important role in helping the process run smoothly and efficiently from start to finish.
Very professional and timely
Tom went the extra mile to help us with our car and fulfilled our expectations on what and how an customer service worker should be!
It will definitely bring us back when looking for a car in the future because service after the sale is very important to us.
Excellent service every time I come here to have my vehicle serviced. Thank you John Capponi!
Completely satisfied, great work! Travis was very kind and professional!
It's a pleasure to have my vehicle serviced by so many good competentpeople
Good and personable Service Advisor Prompt an quick in & Out !!!!!!!
Booked an appointment online and it was not in the system when I arrived even though you sent me a confirmation message. Then was told I needed to go to the quick lube across the street. Tech made it right and serviced us there but the glitch part was not a good experience.
Joe and the crew were super!
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