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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2408 reviews 62%
4 star 905 reviews 23%
3 star 121 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Gregg S.
5 out of 5
5/7/2024
The service manager “Michael” was very polite, courteous, and took care of my issue very quickly, very pleased with the service.!
Ellen H.
5 out of 5
5/6/2024
Great service! Thank you for taking care of this recall so efficiently.
Herbert P.
4 out of 5
5/6/2024
So pleased with the whole complete treatment received from Bob Thomas.
James F.
5 out of 5
5/6/2024
Very satisfied
Cephas W.
5 out of 5
5/6/2024
Tom was courteous & competent. Took care of my needs as soon as possible.
Candace C.
5 out of 5
5/4/2024
Very efficent!
Fernando A.
5 out of 5
5/4/2024
Done in timely manner and right
Susan T.
5 out of 5
5/4/2024
My oil change was done quickly and the staff were helpful
Samuel C.
4 out of 5
5/3/2024
I needed a door key cut for my Lincoln MKZ and you guys did a fantastic job!
Robert B.
2 out of 5
5/3/2024
The service department did a great job looking for a squeaking noise on my 2020 aviator front left side.they heard on Thursday but by time of my appointment the noise just vanished. So I said no because if the noise comes back it could be costly and I believe it will. There was no resolution found that why I said no
Joyce M.
4 out of 5
5/3/2024
It seems as though everyone there is ready and willing to serve..and always been busy working....professionally..
Karen L.
5 out of 5
5/2/2024
Always please with the service !
Keith G.
5 out of 5
5/2/2024
Professional and explained all that was being worked on with my car.
Cephas W.
5 out of 5
5/2/2024
Helpful, kept me informed. Good folks at BTF!
Bob T.
5 out of 5
5/2/2024
Appreciated the quick service
Jose A.
5 out of 5
5/2/2024
Awesome service good people you work that's good good questions service the service was awesome
Renee S.
5 out of 5
5/1/2024
Alex was awesome, thank you!
Marlin B.
5 out of 5
4/30/2024
Good service
Peggy P.
5 out of 5
4/30/2024
I love the integrity of your team
Kenneth G.
5 out of 5
4/30/2024
Awesome job

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