Bob Thomas Ford Lincoln North Auto Repair Service Center

They did a good job

Awesome

Done right on time. No “up-selling”, which I detest, was attempted.

Ok Travis and if that is your service manager, you have problems. I will be contacting Ford motor co. To let them know how my truck and me were treated This was only a oil change and I haven’t bein able to use my truck since then. I believe this needs to be addressed promptly. Feel free to contact me so I can show picture and explain how I was treated. Unbelievable.

Nice work, and fast!

Well done!

The first person to greet me was a lady and she was very nice

Keep up the good work!

Good service advisor

Always receive prompt and courteous service.

Bob Thomas Ford-Lincoln is a great dealership!

The time they said it would be done was later than over half hour or more.

I was very please with my service. The service men was very nice. Thank you for your ser ice Deborah brown

I need a transmission fluid check and couldnt get that scheduled

Great job and quick

Thank you, John.

Thank you

Michelle was outstanding... she is knowledgeable, courteous, helpful and cooperative.

When I took my car in I had them run the diagnostics and give me a quote before moving forward and fixing my car. I was given a quote for $900 and that i would get my car back after the second day. Then received a call on Friday telling me there was more wrong with my car but not to worry because he’d make some adjustments to keep it around $900 because that’s what I was quoted. After that call my car was kept over the 3 day weekend. I got a call on Tuesday stating that in order to fix the original problem they were going to charge me $1,200. So almost $300 more to fix a silly sensor. When I went to pick up my car it was completely dead. I had to have one of the sales staff come out and jump me and now I’m worried I’m going to have more issues with my car and more problems we’re created. I am a single mom who works a full time job and I needy car and every penny I can get. I made that very clear from the beginning and he seemed understanding but as time went on I felt like I was over charged and taken advantage of which isn’t a good feeling. I took my car to a Ford dealership hoping I’d get the best experience possible.

Very satisfied with services today very pleasant wasn’t much of a wait and gave good information