Friendly professional staff
Brought in for an issue, was ignored and blown off. Truck still has issue.
I am not satisfied. The quote (which was for an insurance claim that Michelle knew) was not honored. Michelle also she would “ take care” of me for mud left in my vehicle on a previous visit and nothing was done. I would not recommend!
Problem was not fixed. Recurred on the drive home. Repair must not have been tested to see if it fixed the issue because it immediately happened again as soon as we picked up the car.
Unless I am mistaken, I was charged more than the two diagnostic fees I was quoted on the phone.
I just wish I would have been told of the labor cost or the total cost.
They were quick and MUCH less than my dealership for the exact same oil and filter change. Will definitely be going back there for service! Thanks so much for the wonderful customer care!
The service team at Bob Jackson has always taken care of my vehicles. They are very professional and do a good job for me. Thank you.
Everyone was very efficient and friendly. Was repaired in the time they told me it would take. Could use chairs that’s more comfortable for those that wait for repairs to be done
I am always treated fairly
Great service. Completely satisfied
I dealt with Michelle in service and she was fantastic. Thank you so much for making my experience a great one.
Great service, I didn’t buy my car at Bob Thomas but will I will always go there for my auto needs after my visit this week.
Job well done! Thank You!
The work was done precisely what I asked for in the used vehicle check up
He did a great job getting the vehicle repaired and us on our way since we had a time conflict
As a blue tier Ford owner, I couldn't be more pleased with the complimentary pickup/drop off to get NY f150 serviced... such a convenience in today's world, as well as peace of mind that my trucks maintenance and well taken care of.. thanks again!
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