Martika sees herself in eyes of each owner she interacts with, and and has the comportment to handle their frustrations and needs. She dealt very exceptionally with my circumstances.
Thanks
Great work! Thank you Karina.
Awesome job team! Keep it up.
I appreciate you all.
Wonderful experience every time I come up.
Shawn
I am extremely pleased with the service I received from Connor. You’re lucky to have him working for you.
After I left the service center I noticed that my oil light was still show the level was low and needed a quarter. I can only assume that it was not reset or not enough oil was properly added.
Delivered what was necessary and did not take advantage of the 60,000 mile service. I felt very comfortable with the explanation of what was done! Well done and continues Earth motor cars solid reputation as a quality dealership!
The following are the reasons for not being completely satisfied:
- I was given an estimate of $1200 and ended up paying $1700 to repair the wheels.
- it took so many days to complete the work.
- the wheels safety locks were missing when I went to pick up the car and new ones were not given.
From Karina to Connor, they were the absolute epitome of what Great customer service is! As long as I continue to get that level of customer service Earth Motor Cars will always have a customer in me, and my family! Thank you
Conor went above and beyond with constant communication and made sure he understood the needs of the customer. Will be coming back
Connor was very nice but you guys couldn’t fix the problem. Ended up taking my car to the Land Rover dealership where they diagnosed the problem and fixed the coolant leak. Disappointed because I bot a warranty through your dealership and it cost me a lot more to take my car somewhere else.
There was a small issue with my recent purchase. After earth motors were contacted and made aware of the issue they immediately stepped up, scheduled a service and took care of the problem. No hassle!! It is service like this that brings back customers time after time. For my next Maserati I will be coming to you first!!
Earth always takes car of me. A+
All the other luxury car service providers provide a complimentary carwash.
Great customer service and professionalism??
First of all it cost me double what I usually pay.
Secondly, Huffines washes my car for free, rotates my tires, tops off all my fluids,and charges half as much.
I guess your just used to dealing with people that have too much money to begin with. I'm not one of them. I will let Huffines have my business from now on.
Very pleasant experience as always at Earth Motors.
Efficient and very professional!
Any employee I have ever met here gets an A+++ from me!
Thanks for a job well done.
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