Yo estoy muy satisfaction con el services de claritza
Jessica was a very good advisor.
Excellent personalised care. Thank you.
I am quite disappointed with how Sheleta Goldsmith handled my last B1 service session - Invoice # HOCS718044. I have being asked to made payment for the service that obviously under my Honda Care Maintenance Coverage Contract # V006360037.
I told her in the beginning about my coverage when I send in the car but seemed like she didn’t know how to check it on the system - let it hanging until the end of the service session after 2 hours and so. I made the payment anyway because it’s getting too late for me.
I came back the next day for the claim and then she asked me to come again and meet her instead? I didn’t do it because I think that was totally nonsense and wasting my time.
Now the extra payment issue is still hanging.
Everything was excellent!! I really appreciated her service and her coming in on her day off to make sure that o received my vehicle in a timely manner!! A++++
Kevin and the rest of the staff wrre all great. Thank you!
My car has been slamming on the brakes with no one in front of me and was told that there isn’t anybody to look at my vehicle until next week. I feel that this left me in an unsafe situation... I’m not happy
She is very well put together ‘ her customer service is amazing im highly please
Dennis provided great communication and follow up updates during my wait. Very helpful and professional.
Waiting time is not acceptable.even though she was very nice but otger guys were very rud.
It took 3 1/2 hours for an simple oil change.. I was also told that my ac couldn’t be checked out for another 2 weeks
Isaiah Swan was no where to be found when I wanted to get a status update on my car & my key was never returned. My fiancé had his key copy so we were able to make it back home safely. When I called the next day to inquire about my key not being returned back to me, no one was able to help me get direct information. I left my name & phone number for Isaiah to give me a call back. I have yet to receive an update. This call was made on Saturday, July 18. I serviced my car on Friday, July 17.
Isaiah was very professional and very helpdul.
Jessica was thoughtful and knowledgeable. She made a conscious effort to offer advice and assistance in my service experience. I felt satisfied and respected after my visit to your Service Dept . Thank You ???? Mr Neil Schloth
Thank you for the quick service!
Excellent advice and service. Thank you
Nat was very kind and attentive. He answered any questions I had.
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