Oil change could of been a little faster than 3 hours but overall customer service was very good .
Andrea was very helpful... excellent service!
Shletha goldsmith was fine and was not the issue. It was the slow service by the mechanics which was unacceptable. When I was told by the greeter that’s it would be a total of an estimated 2 hrs and 30 mins. And until I inquired I was never approached by the greeter or anyone else informing me of the status of my vehicle. It was more than 3 hours till my car was even seen. And a total of about 4 hours and 30 mins of waiting for my car to be serviced. Interrupting my plans for the whole day due to the wait.
Jessica was awesome and fixed my car. Please offer courtesy vehicles when In service. I had to pay almost $200 for a car rental elswhere
Jessica was very professional and confident in telling me when my car would be ready for pick up.
She’s the best only her !!!
I feel you should be able to use senior discount and veterans
Totally worst in all aspects...not trust worthy at all ..poor response right to beginning never ever bring Honda car to service at Millennium
Rep was outstanding and courteous!
Although the wait to actually have the vehicle serviced was EXTREMELY long, Andrea did a GREAT job in helping me understand the issues going on and the process!! She also repeatedly checked in on me to let me understand that I wasn't forgotten. If not for HER service, I probably would've asked for my vehicle back and left from the EXTREMELY long wait!!!
My experience dealing with Claritza was great. She handled me well.
Claritza was fantastic, you are lucky to have her on board.
The service was really good
Jessica was extremely helpful
Andrea is a great asset to your organization. Very knowledgeable and efficient!
Good Evening,
I was not completely satisfied with my experience today. I had questions about the vehicle repairs and prior service records, and my inquiries and requests were not completely addressed. I would like for the service manager to call me ****-****-xxxx. Thank you.
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