Its always a pleasure to visit the dealership in Manhasset, Jeffery is a great guy!
Jeffrey was very helpful and professional.
Wait can be less after making an appointment. No use of making appointment if have to wait hours
Very nice person, give him a 10
Everyone are helpful, and Manuel Herrera was exceptional helpful, my husband and I hope to see him for my next Carr service
Great, timely service from Jeff!
Mr. Herrera is professional, efficient, and accommodating.
Jeffrey is the best. Always attentive, nice, and makes sure everything is handled with great care and accuracy.
Very satisfied wth service. Was told everything that was being done wth the car. Told exactly when car would be done, kept updating me on the progress.
Only thing would like is if they had loaner cars
I was wary based on past negative experiences, but I was pleasantly surprised to have a very positive experience with Manny. This has given me more trust in returning to your service center, which I plan to do. Thanks for actually making changes to treat customers better. It was a smooth and hassle free experience without me feeling like I was being taken advantage of. Well done.
I was told simply that my car was ready to be picked up. I was not told that the back passenger-side had not been fixed yet because the part had to be ordered. I saw the seat had not been fixed, and I had to go back into the office to ask as to why.
Excellent service. Thank for everything
Service takes a bit long I have to get Uber to my house and back to Honda when it is done because they said it will take like noon for it to get done. I got there 9:30 and they texted me at 12:30 to say it’s done. I totally understand it’s busy but I just wish you have a courtesy car to take me home to little neck which is not that far anyway, hehe just thinking. But overall no problems. Thanks
Service was good - problems addressed.
However the work site seemed short staffed but there was a lot of customers - perhaps mgmt could add some more mechanics.
I was told 1.5 hrs for service and it took over 3 hrs. Would have preferred a more realistic estimate so i could plan better.
I will come back tho
Jeffrey did an excellent job with the servicing of my car today. He was a pleasure to work with. Many thanks, Ron Berkowitz
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