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Real Reviews From Verified Customers

Service Center Review Summary

5 star 635 reviews 63%
4 star 240 reviews 24%
3 star 38 reviews 4%
2 star 49 reviews 5%
1 star 53 reviews 5%
Review Us
Thomas G.
5 out of 5
6/2/2023
Communication during service visit helped keep me informed more than any other service experience
Steven A.
5 out of 5
5/31/2023
Jim is amazing! So responsive to the customer needs! So glad I bought my vehicle at Vernon Volkswagen.
Jonathan T.
5 out of 5
5/30/2023
Great service and done in a timely fashion! Thanks again!
Kathleen C.
4 out of 5
5/30/2023
Promptly took care of the issue.
Kevin B.
4 out of 5
5/29/2023
Your customer waiting area needs attention while customers are waiting for service during construction
Thomas R.
5 out of 5
5/28/2023
Very efficient and knowledgeable. And courteous.
Giuseppe M.
5 out of 5
5/28/2023
Thank you
Justin O.
5 out of 5
5/27/2023
Fast and courteous service. Thank you.
Phyllis S.
2 out of 5
5/26/2023
I was never called to let me know the key fob was in. I stopped and found it was. That was a minus. However, the staff was superb and fit me into the schedule right at that time to synchronize? The fob. Whatever they do with it:). They were wonderful!!! Thanks!
Ray B.
4 out of 5
5/25/2023
Jimmy and Diana ????????????????
Jonathan N.
5 out of 5
5/25/2023
Always a great experience at Vernon Volkswagen.
Kristina Z.
5 out of 5
5/24/2023
Very accommodating in an emergency situation. Thank you!
Ed K.
5 out of 5
5/23/2023
Very prompt, professional and efficient service . Thank you!
Gerald G.
5 out of 5
5/20/2023
Yes
Holly C.
5 out of 5
5/20/2023
Very happy with the service I received for my ca.
Danny H.
4 out of 5
5/19/2023
Front Desk at Vernon VW are the most friendly and knowledgeable folks around! Always get my Jetta serviced with them!
Catherine F.
5 out of 5
5/12/2023
Diana was extremely pleasant to deal with and kept me well informed in a timely manner.
Victor W.
5 out of 5
5/12/2023
Service was great, work was completed quickly.
Robert S.
5 out of 5
5/11/2023
Very satisfied with my visit yesterday
Zachariah A.
4 out of 5
5/10/2023
James was very professional. Top Notch, very friendly and a pleasure to interact with during my short time at the office. i dropped off my Arteon for a routine oil change and James went line by line on the service invoice to show all the charges. VW Vernon should be proud to have James as part of their team!

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