When we saw the rotars after they were replaced we really didn't think they needed replacing. Since that cost several hundred dollars, we were not happy about that at all. It was very expensive!
Cristal was polite, quite professional al and knew how to work in a polite and business like manner.
Simon is the best. You definitely need more service writers like him. Even if you call him on the phone he will work out a problem with your vehicle without even seeing It. He has walked me through several issues even when I was on vacation out of state He has walked me through several issues even when I was on vacation out of state. He is an extremely valuable employee for you guys. Not sure when he’s up for evaluation or pay increase but it’s not out of the question that he honestly would deserve one.
Cristal Zuniga did an excellent job. She was friendly, professional and efficient! Thank you.
All was good. I've been dealing with Simon for several years now and I've always been completely satisfied with him. If I could request him every time, I would.
Quick and courteous service.
A+ customer service! ????????
The technician(s) who worked on the replacement of my car camera were professional and prompt.
Dominic and everyone I came in contact with was GREAT! I really appreciated the opuck-up / drop-off service, and everyone was so friendly. Many Thanks!
I am waiting on a backup camera that has been back ordered for a month now. It has to be replaced on a brand new car.
Great service! Made me feel welcome. Trustworthy and professional. Thank you.
Always friendly and great service
I have NO issue with Capital Ford. My experience was less than perfect because they have to get special permission from Ford to do what they know has to be done with my car. This procedure has caused my car to be laid up for an exceptionally long time.
I'm hoping for a different experience tomorrow when I return. I love Ford
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