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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1088 reviews 64%
4 star 372 reviews 22%
3 star 44 reviews 3%
2 star 98 reviews 6%
1 star 92 reviews 5%
Review Us
George A.
5 out of 5
9/25/2020
Exceptional customer service.!
Joe S.
5 out of 5
9/25/2020
Good, friendly and reliable service!
Johnny M.
5 out of 5
9/25/2020
The staff at Capitol Ford are very professional. Thank You.
Stacy L.
5 out of 5
9/25/2020
Service desk gal Chrital was excellent
Mario G.
5 out of 5
9/24/2020
Best customer service
Gary G.
1 out of 5
9/24/2020
Was told the fuel filter needed to be replaced at 20,000. I took the service (my mistake), later checked my owners manual which states fuel filter should be changed every 30,000. They should not be recommending services that are not needed.
Matt S.
1 out of 5
9/23/2020
Still waiting on parts. Service advisor did not return my calls for info on parts. Had to call 4 times to get an answer
Emiliano M.
5 out of 5
9/23/2020
Good customer service
Michael B.
5 out of 5
9/23/2020
Thank you Simon
Gregg E.
5 out of 5
9/23/2020
Thanks great service
Mike D.
5 out of 5
9/23/2020
Simon was thorough, friendly and very professional.
Teresa M.
2 out of 5
9/23/2020
For what was done on my vehicle, it was at Service way too long. I would call, leave messages asking for updates, and no one would call bavk.
Sharon T.
2 out of 5
9/22/2020
Haven't been there.
James H.
5 out of 5
9/22/2020
Excellent in every way
Mark B.
5 out of 5
9/22/2020
Very professional and quick service your team is on top of the customer service! See you next time!
Miguel L.
3 out of 5
9/22/2020
The mechanic did leave greasy footprints on the king ranch carpet
Barbara W.
4 out of 5
9/22/2020
Very quick, efficient & easily priced.. very happy to have found this dealer, especially as im from n out of state.
Teodoro A.
4 out of 5
9/22/2020
Cristal is a very knowledgable individual and knows what she is doing hope she is one of those long term employees
Caren G.
4 out of 5
9/22/2020
Capital Ford worked with my price range for tire and gave me suggestions. I appreciate that.
Julian O.
5 out of 5
9/22/2020
Thanks doing a great job

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