Great communication. Honest and very informative.
I have been having now 2 Highlanders serviced at Hartford Toyota for 15 years and have always been impressed with my service reps, including Bo and Janice, for their courtesy and honesty when it came to what my vehicle needed. I look forward to continued years of service.
Estelle did a great job explaining everything. And service for the vehicle was great.
She is excellent as usual. Very knowledgeable and understanding.
I’m very pleased with the maintenance service I received today from the service department at Hartford Toyota,
All the service staff were polite, very friendly, and professionals. They serviced my car and performed checks on my car to make sure that I drive safely.
In addition, they free car wash without any cost.
I highly recommend Hartford Toyota. You will be happy the same experience I had today while servicing my car.
Dr. Yehia F. Khalil
Janice was very nice and helpful. She explained what needed to be done with my car and offered me the option to complete the service. The time frame she gave me was pretty accurate.
Ms. Acosta is pleasant and very knowledgeable about Toyota vehicles. She was understanding for my needs as well as my Toyota’s needs.
Excelente service and magnificent customer service.
Estelle Percoski is an outstanding professional. You are lucky to have her and you should hope to have other employees like her!
My car was taken right in before my scheduled service appointment time and was done earlier than expected. All issues that I asked to be addressed were addressed in that time.
Dependable, friendly service.
Excellent customer service to say the least.
Hi- Janice is very well informed service representative in verifying vehicle history and recommended due services to take informed decisions. I can plan for my RAV4 services and thankful for her suggestions.
My car was serviced & tires changed on Oct 29th. Why wasn't the corrosion of the tire pressure gauge sensor noted during service inspection and when the four tires were changed? After spending almost $2k. Is going to an addl $300 for new kit.
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