Hugo was very helpful and answered all my questions. I wasn’t there as long as I thought I would be.
For the second time, I’m having electrical problems with my 2017 RAV4, but I was told the battery was low for some reason. Nobody could find any reason why it would be low, and now I’m driving a Toyota that I can’t trust. I bought a Toyota because it supposed to be the most reliable car in the air and it’s leaving me stranded more often than I would like. That said, Beau is an amazing service advisor, and jump through hoops to make sure that I was happy with what went on. He and Jennifer are what keep me at Toyota of Hartford for service. They are also why I would probably buy my next Toyota from your dealership.
Bo did a great job explaining all of the recommended services for my mileage interval. He also walked me through in detail the final invoice and explained all charges which I appreciated. He is a great service advisor!
Hugo was good to work with.
Roy was fantastic. Got me to the travelers where I was volunteering and back again to pick up my car. The best service!
Felix was polite and honest about recommended service that I requested but wasn't due to have. I love the video update after the inspection. The wait time was within the time promised. Thanks for the friendly, efficient customer service!
Polite, efficient. Very manable. Quick service
Janice Acosta is really good with professional services.
Very professional,knowledgeable,personaable,and commendable.
The service advisor was very helpful
Very professional and kept me informed
Person who took car not good at communicating. Not friendly
Bo is an excellent service expert who makes the customer very happy
The service was excellent.
Very professional and quick to offer help.
Steve is THE best, he listens,, explains and answers any questions.
I always seek him out when coming for service
Chris (?)the mechanic I road tested with was also excellent
Social