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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Pinaki D.
5 out of 5
7/28/2020
Very professional service.
John J.
4 out of 5
7/28/2020
Love Hartford Toyota...worth the drive!
Clarence W.
5 out of 5
7/28/2020
Well satisfied thank you guys
Luisa M.
5 out of 5
7/28/2020
It’s is always a nice experience. The staff is always very friendly and professional.
Susan M.
5 out of 5
7/27/2020
He was straight forward and willing to give thorough explanations in a personable way
Michael K.
5 out of 5
7/27/2020
Great job today! Very satisfied. Was quick and easy.
Marvin L.
4 out of 5
7/27/2020
Very professional while social distancing and wearing mask. Excellent Job!
Susan D.
5 out of 5
7/27/2020
Bo is very knowledgeable and helpful.
Teresa E.
5 out of 5
7/27/2020
Very professional and friendly
Dennis S.
5 out of 5
7/27/2020
Great service
Rebecca M.
1 out of 5
7/27/2020
Everytime i bring a problem to you dealerships attention they say thats not the problem or say that they will get back to me and they NEVER do. I am sick and tired of dealing with your dealership.
Alice N.
5 out of 5
7/26/2020
Service agent was helpful, pleasant, and informative.
Andrew R.
3 out of 5
7/26/2020
I only wish that I could have been told how long the service was going to take since I called after 4 hours and was on hold for more than 25 minutes waiting for someone to pick up the phone and then I just hung up.
Jeannette G.
5 out of 5
7/26/2020
Oustanding services
Jamilia W.
4 out of 5
7/26/2020
I didn’t have to wait for a long period of time while my vehicle was being maintenance. The staff was friendly, helpful, listened to my concerns, and the cost was affordable. I always have a good experience when I go there for car repair service.
Ceesaw R.
5 out of 5
7/25/2020
Very helpful, professional great service.
Gordon O.
5 out of 5
7/24/2020
Very good service extremely satisfied
Danielle C.
1 out of 5
7/24/2020
I was told my 20,000 would take an hour. It then took TWO HOURS for them to tell me my car was done. My expectations were not set appropriately, no respect for my time, and several employees weren’t wearing masks. I will not be returning for any more services.
David D.
5 out of 5
7/24/2020
Service went well
Juanita L.
5 out of 5
7/24/2020
Kyle was great. He helped me in every way possible to get my RAV4 serviced and in a timely manner.

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