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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2580 reviews 66%
4 star 821 reviews 21%
3 star 84 reviews 2%
2 star 230 reviews 6%
1 star 187 reviews 5%
Review Us
Cathleen H.
5 out of 5
1/20/2021
Chip is a pleasure. Excellent customer service, reliable and trustworthy
Loyd T.
4 out of 5
1/20/2021
Bo was extremely hospitable which made my visit to Toyota Superstore very pleasurable! He contacted me first thing in the morning to let me know my vehicle was being looked at and would call back once he had a diagnosis for my issue. Later that day he updated me with what was wrong and an estimate on costs and the repair time. It was an easy and painless experience! Thanks for everything Bo and Toyota Superstore! Loyd T
Michael S.
1 out of 5
1/20/2021
The report they gave said the windshield washer was check and it was completely empty. So that means they don’t check it and Mark that it was completed.
Lambert L.
5 out of 5
1/20/2021
She was great really good service
Thomas T.
4 out of 5
1/20/2021
Cesar was very helpful and explained all servicing options very well.
Joseph B.
4 out of 5
1/20/2021
Happy to complete the survey from Toyota. Enjoyed interaction with Kyle.
Kentish B.
5 out of 5
1/20/2021
Was extremely satisfied
Daniel C.
5 out of 5
1/19/2021
Very pleased! Thank-you!
Ingrid F.
4 out of 5
1/19/2021
Loved how knowledge Kyle is in the field. It was so easy to talk to him.
Jerry V.
5 out of 5
1/19/2021
Very good
Jessica M.
5 out of 5
1/19/2021
Good customer service
Robert H.
5 out of 5
1/17/2021
Kyle was great. Got my car right in for service. He kept me updated as parts were ordered. My car was done on time. Very happy. Thank you
Peter R.
5 out of 5
1/17/2021
Service was well done!
Carlene W.
5 out of 5
1/17/2021
I am always satisfied with the service I receive
Joseph A.
4 out of 5
1/17/2021
Super friendly and I was very pleased to see her wearing a mask.
Haydee L.
2 out of 5
1/16/2021
I make appointment for details after 8 hours we call me we can’t make because we busy so we take 8 hours to doing oil change
Colbert S.
4 out of 5
1/15/2021
She was very professional and courteous. Her estimate of how long the service would take was right on time.She let me know when the recall repair is ready I would be informed.The additional tequest to activate the "connect" with the software code given to me by toyota was taken care if also.Thanks.
Robert F.
4 out of 5
1/15/2021
Thanks again Chip!
Rosemarie H.
5 out of 5
1/15/2021
Thanks to Toyota Superstore in Hartford and their team my car feels comfortable and it's safe for me to drive it.I trust them to fix everything on my car.
Jahmar D.
5 out of 5
1/15/2021
Janice was very knowledgable and professional. Overall I had a wonderful experience.

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