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Real Reviews From Verified Customers

Service Center Review Summary

5 star 612 reviews 69%
4 star 203 reviews 23%
3 star 27 reviews 3%
2 star 20 reviews 2%
1 star 29 reviews 3%
Review Us
Sheila C.
1 out of 5
12/28/2023
My son arrived for a 12:30 appointment And had to wait till 1:45
Janice A.
4 out of 5
12/28/2023
I trust your recommendations and service 100%. You’ve never steered me in the wrong direction where repairs were concerned.
Noreen S.
5 out of 5
12/28/2023
Well, it’s been 2 KIA Souls and nine years! All this time Rachel has been a wonderful representative of your company. She smiles and looks right at me while she reviews and explains the work done. Many thanks to her. Noreen?????
Jose M.
5 out of 5
12/27/2023
service crew is always friendly
Michael K.
5 out of 5
12/27/2023
Nice man, excellent service.
Solomon O.
5 out of 5
12/27/2023
Benjamin kept me informed on progress of my service as well as the recall that needed to take place during the time it was there. Got the service and recall done in a timely manner and Bens professionalism made things go a lot smoother
Nabil T.
5 out of 5
12/27/2023
Excellent service was done on my car, thanks
Karl S.
4 out of 5
12/27/2023
give Lou a raise so you don’t lose him
Cynthia S.
5 out of 5
12/26/2023
Benjamin was very courteous, professional and helpful.
Jessica D.
5 out of 5
12/23/2023
Walter was very kind, communicative and a pleasure to work with!
Dina L.
5 out of 5
12/23/2023
Very helpful and efficient
Frederick H.
4 out of 5
12/23/2023
Super quick oil change service at the time I scheduled, and no up-charge pressure. Just, "your car is ready, sir." Plus a free car wash. Bonus! Thanks and happy holidays!
Guy L.
5 out of 5
12/22/2023
Louis is friendly and professional. I bought my Kia from the Tom’s River location. Louis is the reason I always come back for service.
Lauren M.
5 out of 5
12/22/2023
Rachel was fantastic!!!!!
Evelyn M.
3 out of 5
12/22/2023
Didn't think it was a battery that I needed but glad it was installed.
Theresa L.
3 out of 5
12/21/2023
I just checked my bill and was upset when I saw a charge of 3% for using my credit card. I think this charge is unfair because the use of credit cards allows you to have more customers so why should we have to pay for this expense. I no for a fact that other auto dealers are not charging this. I will now consider having my car maintained elsewhere
Patricia B.
5 out of 5
12/21/2023
Love the employees at KIA! They are always pleasant and helpful.
Jane C.
5 out of 5
12/20/2023
Everyone was very polite, it was quick, and competent
Louis B.
5 out of 5
12/20/2023
Get Service experience. Was very happy with the results.
Edward C.
5 out of 5
12/19/2023
Louis was great. Knowledgable and professional. A pleasure to work with.

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