Had the truck for 10 days, never provided an update, status, what was needed, until we physically went up there to get a status. Truck was not fixed after having it for 10 days. Johnny told us he would call when the parts came in. It’s been a month, we have left several messages, have gotten zero return calls and the truck is still not fixed. Absolutely ridiculous! Worst service department we have ever dealt with.
Not impressed with service. Had my vehicle for a week, didn't pay for rental on $7000 repair, and I had to point out discrepancies in what was quoted and the final payment which was nearly a $500 difference.
Y'all are the only dealer I feel like I can trust and Logan is always the one I prefer to work with, he is always very helpful and professional.Keep doing what y'all are doing and you will have a customer for life.
Excellent service, always!! Always in a timely way.
Friendly and knowledgeable staff.
Outstanding svcs thanks ????
Logan is always the best. Great professional and friendly service!
Jennifer once again did a fantastic job handling the issues I brought to Star Dodge. The whole team did a thorough job and did everything they could to make sure my ram is ready for the road. Thank you
He is a representative of Star Dodge. Professional and knowledgeable service representative.
Jennifer always takes care of my needs. She is prompt, informative with great communication skills and always has my best interest in hand. She is a huge asset for Star dodge
Thank ya'll for great service.
Couldn’t have been treated any better
Quick, efficient, and friendly!
Great service & above board.
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