Service Center

Real Reviews From Verified Customers

Rafael R.
4 out of 5
8/23/2020
My only feedback would be for the advisor to have a quick chat with the customer when picking up the vehicle to let the customer know it all was well or give any advice.
Mariano B.
5 out of 5
8/23/2020
Es una excelente persona y su trato es lo mejor que uno espera recibir de ella, es muy profesional y amable.
Giancarlo M.
5 out of 5
8/23/2020
Perfection
Kimberly M.
5 out of 5
8/22/2020
Great Experience! Best Volkswagen I’ve ever been to.
RAMON M.
5 out of 5
8/22/2020
It was excellent service.
Juan D.
5 out of 5
8/22/2020
Everything was as promised and everyone was profesional. Thanks for the service and God bless.
Mario F.
5 out of 5
8/21/2020
I forgot to mention that Julian Alvarez has excellent customer service and Has helped us each time we have reach out to him with any of our cars! He is an employee!
Jairo D.
5 out of 5
8/21/2020
Saili is always on top of things. Great asset to your company. She has been my contact at Esserman for the last 15 years. Very happy with her service. She is one of the reasons I recommend Esserman services
Kasey A.
4 out of 5
8/21/2020
Roberto took care of me and my car and gave me a nice, easy experience getting my tire replaced.
Manny L.
5 out of 5
8/21/2020
Great customer service. They were helpful and professional.
Joseph C.
4 out of 5
8/21/2020
Sally. Technician Richard, Sales Manager Abdel Yoda went above and beyond to fix a puzzling and complicated ossue... very csatisified
IGNACIO A.
5 out of 5
8/21/2020
Pedro was so professional , kind and courteous! So refreshing to find such gentlemen with high customer service skills. Is people like Pedro that keep me coming back to Esserman. Keep up the good work.
Mary C.
3 out of 5
8/21/2020
It was not the customer service I was expecting
Eva P.
5 out of 5
8/21/2020
I am very satisfied with the service and the time spend waiting for car.
JOSE D.
5 out of 5
8/21/2020
As always excellent service
Jorge F.
5 out of 5
8/21/2020
I'm very glad that Ciro was assigned as my advisor. He revied all my car needs and sent me updates of the process during the time my car stayed at the dealership.
Dylan M.
5 out of 5
8/21/2020
Julio took great care of me on fixing my car. Would recommend anyone to him. Best customer service in Miami
Claudia C.
5 out of 5
8/20/2020
Great Service!
Leticia S.
5 out of 5
8/20/2020
Julian was great! Very courteous and professional. He made sure to keep me updated on the status of my vehicle and made arrangements for me to have a loaner car thru Enterprise car rental. I was extremely pleased with the service I received. Thank you!!
Noe M.
5 out of 5
8/20/2020
Good job!

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