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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Patricia C.
5 out of 5
9/20/2020
It was a pleasure and a wonderful experience to have Julian as a service associate. The entire process was perfect and efficient. His communication with me was exceptional. I was very pleased with my experience with the service department.
Joseph D.
1 out of 5
9/20/2020
just curious to know why i got charged $15.00 for environmental/disposal fee when the only work performed on my 2018 Acura RDX was a key/fob programming. I asked the cashier about the fee and he said “everybody gets charged this fee, no matter what” ...really? Other than that customer service was good.
JESSICA A.
5 out of 5
9/19/2020
Excellent service ????
Adriana M.
5 out of 5
9/19/2020
Excellent service and friendly staff.
Amy R.
5 out of 5
9/19/2020
Excellent service and very fast. The guy was very profesional. I am very happy with Acura Esserman dealer
Luis E.
5 out of 5
9/19/2020
He is an excellent person, his work is very professional, thank you
Bismarck T.
5 out of 5
9/19/2020
Great experience, thanks !
Derrick H.
5 out of 5
9/18/2020
Julian was a pleasure to deal with, and was always courteous and kept me regularly informed . This level of service is what has kept me returning to your location for almost 10 years.
Isaac T.
5 out of 5
9/18/2020
Excellent and rapid service
Fernando D.
5 out of 5
9/18/2020
Saili is reliable, knowledgeable and effective.
Augustin F.
5 out of 5
9/18/2020
Very attentive and helpful staff. Keep it up!
Carmen S.
5 out of 5
9/18/2020
Great and Polite treat.
Juan T.
5 out of 5
9/18/2020
She's super kind. Fast and efficient. Always.
CORALMA R.
4 out of 5
9/18/2020
Julio Serra is an excellent individual, always taking care of little details.
Fernando G.
5 out of 5
9/17/2020
Roberto Correa was very attentive, captured my concerns and took action on them. Excellent service experience that keep my trust in Esserman Volkswagen at very high levels. Thank you. Fernando G
Caridad R.
5 out of 5
9/17/2020
Great attention!
Salvador O.
4 out of 5
9/17/2020
Excellent service, very professional and courteous. We are very pleased with our Service Rep. Ciro Ulloa is very professional, attentive and has a positive attitude. We are lucky to have him as our Service Rep.
Carlos T.
5 out of 5
9/17/2020
Excellent service. He went the extra mile with my car and dedicate time to solve the problems . Very knowledgeable.
Babara R.
5 out of 5
9/17/2020
Rene was very helpful and patient, explaining and showing us how to use the navigation system. He answered all of our questions. I highly recommend his service!!
Clara F.
4 out of 5
9/17/2020
Julian was very cordial and showed genuine interest and willingness to help. Love esserman volkswagen

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