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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Andres P.
5 out of 5
11/3/2020
Very kind and helpful!
Maria S.
5 out of 5
11/3/2020
Excellent service as usual.Pedro Melendez is very professional and courteous.
Roberto P.
5 out of 5
11/3/2020
Daniel did a great work!
WILFREDO P.
5 out of 5
11/3/2020
Excellent attention and service!!
Orlando A.
5 out of 5
11/2/2020
This is the seventh car that we lease or buy from Esserman Group. VW ACURA and in the past Kia. We always have received an excellent treatment by you service department and Mr Ciro Ulloa did his best to achieve excellency.
Serge J.
5 out of 5
11/1/2020
Ciro is my guy. He always met my expectations. Thanks to him.
Yolanda A.
5 out of 5
11/1/2020
Excellent work. The staff so nice and friendly. And very helpful
Juan G.
5 out of 5
10/31/2020
Very helpful and attentive.
Clifton C.
5 out of 5
10/31/2020
Excellent service from Andres Teran.
Vivian N.
5 out of 5
10/31/2020
No comment
Jessica D.
5 out of 5
10/31/2020
Excelente servicio y muy atento
Holly H.
4 out of 5
10/31/2020
Julian Alverez was EXCELLENT!! I have never received such good service at a dealer before!! Will definitely recommend your dealership!
Alvaro M.
5 out of 5
10/31/2020
Excellent service
Sandy N.
5 out of 5
10/31/2020
Excellent service Roberto was very helpful and answered all my questions. Thank you.
Ester D.
5 out of 5
10/30/2020
Buena atención
Joaquin C.
5 out of 5
10/30/2020
Robert was excellent. Kept me informed at every step of the way. Made the experience a very positive one.
Guillermo H.
5 out of 5
10/30/2020
Good job at all, thanks for the update and the great work of your personnel, very nice and very good
Arlene M.
4 out of 5
10/30/2020
Happy to do so.
Esperanza B.
5 out of 5
10/30/2020
Great service
Geovanny S.
4 out of 5
10/30/2020
I came in for my appointment. Roberto is the service guy that always take take of me and my car I trust him when he tells me what problems my car has and what can be done. Over all good service. The Uber or lift service the service department has is perfect.

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